The California ADR Information Package is a set of resources offered by the California Department of Insurance (CDI) to help individuals and organizations understand the process of Alternative Dispute Resolution (ADR). This package includes a variety of documents, including an introduction to ADR, an overview of California's ADR requirements, steps to filing an ADR claim, resources for ADR mediation and arbitration, and ways to obtain assistance. The package also includes a glossary of ADR terms, sample forms, and a list of approved providers of ADR services. There are three types of California ADR Information Packages: ADR Claim Filing, ADR Mediation and Arbitration, and ADR Assistance. Each package includes the same documents, but the content presented in each packet is tailored to the specific type of ADR service.