The California Utilization Review (UR) Complaint Form is a tool used by patients for filing grievances against UR decisions. The form seeks to provide a way for consumers to voice their grievances against a UR decision, which is a review of the medical necessity of a health care service or procedure. The form contains the date, patient information, provider information, UR decision being disputed, reason for disagreement, and any additional information that the patient may wish to add. There are two types of California Utilization Review (UR) Complaint Forms: a standard one-page complaint form and a more detailed two-page complaint form. Additionally, the California Department of Industrial Relations provides a list of frequently asked questions to help guide consumers through the complaint process.
The California Utilization Review (UR) Complaint Form is a tool used by patients for filing grievances against UR decisions. The form seeks to provide a way for consumers to voice their grievances against a UR decision, which is a review of the medical necessity of a health care service or procedure. The form contains the date, patient information, provider information, UR decision being disputed, reason for disagreement, and any additional information that the patient may wish to add. There are two types of California Utilization Review (UR) Complaint Forms: a standard one-page complaint form and a more detailed two-page complaint form. Additionally, the California Department of Industrial Relations provides a list of frequently asked questions to help guide consumers through the complaint process.