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Dear Sir/Madam, I am writing this letter to request a full refund for the clothes I ordered from your store. I had received a lot of reviews which is why I ordered a few cloth materials worth Rs. 20,000 for my painting business. I regret to inform you that I am not satisfied with the materials.
Follow these steps to send a refund demand letter and consider any potential next steps in demanding your refund. Step 1: Check the Refund Policy. ... Step 2: Locate Your Purchase Receipt. ... Step 3: Provide Reason for Refund. ... Step 4: Outline the Payment Details. ... Step 5: Finalize the Demand or Consider Further Action.
Refund Not Granted Copy Snippet Dear [Customer Name], After careful review of your refund request for order #ORDER1234, we regret to inform you that we are unable to grant the refund. [Provide reason for denial, if appropriate.] We understand this may be disappointing and apologize for any inconvenience.
We apologize for the damaged product you received and the inconvenience it caused. We have approved your full refund request and we will start the refund process as soon as we receive the damaged product. We've attached a prepaid shipping label to this email. Please use it to return the damaged product to us.
You need to strike a balance between expressing regret but remaining firm. Give a specific reason why you're declining the request. ... You may use apologetic language, such as "unfortunately," "regretfully," or "we are sorry we can't provide a refund on this occasion." However, your position should be clear and firm.
Refund Application Letter I am writing this letter to request a full refund for the clothes I ordered from your store. I had received a lot of reviews which is why I ordered a few cloth materials worth Rs. 20,000 for my painting business. I regret to inform you that I am not satisfied with the materials.
How to write this refusal letter: Let the customer know you understand his or her position or that you have given his or her complaint serious consideration. Present an explanation of why you are unable to approve his or her request. ... If possible, offer the reader an alternate plan or suggest a compromise.
Declining a Customer Refund Request Give a specific reason why you're declining the request. ... You may use apologetic language, such as "unfortunately," "regretfully," or "we are sorry we can't provide a refund on this occasion." However, your position should be clear and firm.