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For sales made in homes, such as when a roofing contractor knocks on your door, inspects your roof, and you sign the contract, the homeowner has three days in which to cancel the contract with no reason. The representative must tell you about your right to cancel at the time of the sale with a full refund.
Get local referrals. Look for manufacturer designations. Research Better Business Bureau (BBB) ratings. Get an extensive warranty. Be concerned about safety. Check for proper licensing and insurance. Pay your deductible. Handle your own claim.
When a homeowner in his or her own home signs a contract for roofing, siding, or windows or anything that costs more than $25 he has a right to cancel that contract within 72 hours with full refund without penalty. You, as salesperson, must inform him of that right. Some homeowners know this, but most don't.
The consumer should call the roofing company and ask to speak to the owner or manager and nicely tell them they have changed their minds and would like to cancel the deal without paying a cancellation fee. If the company agrees, put it in writing and the homeowner is out of the deal.
You have an absolute right to cancel within the three day period. After that, you can still cancel, but the contractor may be able to claim breach of contract and try to enforce the contract.
You can always negotiate with your contractor on the price of a successful project before signing a contract. Discuss your budget with your roofing contractor. Agree that any unexpected project expenses will be presented in writing to help you remain within your budget.
In short, it is a legally binding contract in which you agree to work with a roofing company to do all of your insurance-approved work. Per the name, it's contingent on the insurance claim being approved for the contract to hold together.