Colorado Sample Letter for Request for Information - Increase in Bill Amount

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0072LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Utility Provider's Name] [Utility Provider's Address] [City, State, ZIP] Subject: Request for Information — Increase in Bill Amount Dear [Utility Provider's Name], I hope this letter finds you well. I am writing to request information regarding the sudden increase in my bill amount from [previous bill amount] to [current bill amount], which I received for the billing period of [specific dates]. I would greatly appreciate your assistance in clarifying the reasons behind this unexpected change. Furthermore, I have been a valued customer of [Utility Provider's Name] for [number of years/months], and I have always promptly paid my bills on time. Therefore, the significant increase in my bill has left me perplexed. I have carefully reviewed my recent consumption and haven't made any significant changes in my energy usage patterns or household appliances. Thus, I believe there may be an error or discrepancy in the current billing statement. To help resolve this matter, I kindly request the following information: 1. A detailed breakdown of the charges included in the new bill, including any recent rate changes or adjustments. 2. An explanation of any additional fees or surcharges that have contributed to the increase in the bill amount. 3. Verification of the meter readings for the billing period in question, along with any previous meter readings for comparison purposes. 4. If applicable, information regarding any maintenance or repairs conducted on the meter or distribution lines that could have affected the accuracy of the bill. 5. Documentation illustrating my historical usage patterns and bill amounts for the sake of comparison and identification of any anomalies. I kindly request that the information be provided in writing or via email within [mention a reasonable timeframe, e.g., 10 business days] of receiving this letter. In the case that a specific department or contact person handles such inquiries, please provide their contact details or forward this letter to the relevant party. Moreover, I would like to emphasize my willingness to cooperate and resolve this matter amicably. I have always valued the reliable services provided by [Utility Provider's Name], and I hope that we can work together to clarify this billing discrepancy. If necessary, I am open to scheduling an appointment with a representative from your company to discuss the matter further and seek a resolution. Please inform me of your preferred date and time for such a meeting. I kindly ask that you acknowledge receipt of this letter as soon as possible and provide an estimated timeframe within which I can expect a response. I believe that prompt attention to this matter will demonstrate your commitment to customer satisfaction. Thank you for your understanding and cooperation. I look forward to resolving this issue promptly. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Utility Provider's Name] [Utility Provider's Address] [City, State, ZIP] Subject: Request for Information — Increase in Bill Amount Dear [Utility Provider's Name], I hope this letter finds you well. I am writing to request information regarding the sudden increase in my bill amount from [previous bill amount] to [current bill amount], which I received for the billing period of [specific dates]. I would greatly appreciate your assistance in clarifying the reasons behind this unexpected change. Furthermore, I have been a valued customer of [Utility Provider's Name] for [number of years/months], and I have always promptly paid my bills on time. Therefore, the significant increase in my bill has left me perplexed. I have carefully reviewed my recent consumption and haven't made any significant changes in my energy usage patterns or household appliances. Thus, I believe there may be an error or discrepancy in the current billing statement. To help resolve this matter, I kindly request the following information: 1. A detailed breakdown of the charges included in the new bill, including any recent rate changes or adjustments. 2. An explanation of any additional fees or surcharges that have contributed to the increase in the bill amount. 3. Verification of the meter readings for the billing period in question, along with any previous meter readings for comparison purposes. 4. If applicable, information regarding any maintenance or repairs conducted on the meter or distribution lines that could have affected the accuracy of the bill. 5. Documentation illustrating my historical usage patterns and bill amounts for the sake of comparison and identification of any anomalies. I kindly request that the information be provided in writing or via email within [mention a reasonable timeframe, e.g., 10 business days] of receiving this letter. In the case that a specific department or contact person handles such inquiries, please provide their contact details or forward this letter to the relevant party. Moreover, I would like to emphasize my willingness to cooperate and resolve this matter amicably. I have always valued the reliable services provided by [Utility Provider's Name], and I hope that we can work together to clarify this billing discrepancy. If necessary, I am open to scheduling an appointment with a representative from your company to discuss the matter further and seek a resolution. Please inform me of your preferred date and time for such a meeting. I kindly ask that you acknowledge receipt of this letter as soon as possible and provide an estimated timeframe within which I can expect a response. I believe that prompt attention to this matter will demonstrate your commitment to customer satisfaction. Thank you for your understanding and cooperation. I look forward to resolving this issue promptly. Yours sincerely, [Your Name]