Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages.
Colorado Support Agreement is a legal agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp that outlines the license arrangements between the parties. This agreement governs the provision of support services for the licensed software in the state of Colorado. The Colorado Support Agreement can be categorized into two types, namely: 1. Standard Support Agreement: The Standard Support Agreement defines the terms and conditions for the provision of technical assistance, maintenance, and updates for the licensed software. It outlines the scope of support services, including bug fixes, troubleshooting, and telephone or email help desk support. This agreement ensures that both parties have a clear understanding of their roles and responsibilities in maintaining and supporting the software. 2. Premium Support Agreement: The Premium Support Agreement offers enhanced support services beyond the standard offerings. This agreement includes priority access to support resources, faster response times, and dedicated support engineers. It is designed for clients who require a higher level of technical assistance or have stringent service level requirements. The Premium Support Agreement ensures that the licensee receives a more personalized and expedited support experience. Both types of Colorado Support Agreements are aimed at facilitating the smooth operation and maintenance of the licensed software. They provide a framework for effective communication, issue resolution, and ongoing technical support to optimize the utilization of the software investment. These agreements foster a strong partnership between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp, ensuring the licensee receives timely assistance and updates to maximize the software's benefits. Keywords: Colorado Support Agreement, 724 Solutions, Inc., 724 Solutions International, NRL, Chicory Strategic Technology Corp, license arrangements, support services, technical assistance, maintenance, updates, bug fixes, troubleshooting, telephone support, email help desk support, standard support agreement, premium support agreement, priority access, response times, dedicated support engineers, personalized support, effective communication, issue resolution, technical support, software investment, partnership.
Colorado Support Agreement is a legal agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp that outlines the license arrangements between the parties. This agreement governs the provision of support services for the licensed software in the state of Colorado. The Colorado Support Agreement can be categorized into two types, namely: 1. Standard Support Agreement: The Standard Support Agreement defines the terms and conditions for the provision of technical assistance, maintenance, and updates for the licensed software. It outlines the scope of support services, including bug fixes, troubleshooting, and telephone or email help desk support. This agreement ensures that both parties have a clear understanding of their roles and responsibilities in maintaining and supporting the software. 2. Premium Support Agreement: The Premium Support Agreement offers enhanced support services beyond the standard offerings. This agreement includes priority access to support resources, faster response times, and dedicated support engineers. It is designed for clients who require a higher level of technical assistance or have stringent service level requirements. The Premium Support Agreement ensures that the licensee receives a more personalized and expedited support experience. Both types of Colorado Support Agreements are aimed at facilitating the smooth operation and maintenance of the licensed software. They provide a framework for effective communication, issue resolution, and ongoing technical support to optimize the utilization of the software investment. These agreements foster a strong partnership between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp, ensuring the licensee receives timely assistance and updates to maximize the software's benefits. Keywords: Colorado Support Agreement, 724 Solutions, Inc., 724 Solutions International, NRL, Chicory Strategic Technology Corp, license arrangements, support services, technical assistance, maintenance, updates, bug fixes, troubleshooting, telephone support, email help desk support, standard support agreement, premium support agreement, priority access, response times, dedicated support engineers, personalized support, effective communication, issue resolution, technical support, software investment, partnership.