Subject: Urgent Notice: Connecticut Sample Letter for Past Due Balance Dear [Customer's Name], RE: Outstanding Balance on your Account — Immediate Action Required We hope this letter finds you in good health and high spirits. We are writing to promptly address a matter of utmost importance regarding your account with [Company Name]. It has come to our attention that there is an outstanding balance on your account, which remains past due. We understand that financial obligations can sometimes be challenging, and unforeseen circumstances may arise. However, it is crucial for us to remind you that timely payment is crucial to maintaining a healthy business relationship between us. We kindly request your immediate attention to resolve this matter at the earliest convenience. [Company Name] is committed to providing exceptional services/products to our valued customers, and we value your satisfaction greatly. However, in order to continue extending our services, we must ensure that accounts are settled in a timely manner. Your cooperation in clearing the overdue balance is greatly appreciated. To make the process simpler and more efficient, we have outlined the necessary steps for conducting payment: 1. Payment Options: a) Online Payment: Visit our website [Website URL] and log in to your account to make the payment directly. b) By Check: Make the check payable to [Company Name]. Please include your account number in the memo section of the check and mail it to [Company Address]. 2. Payment Plans: We understand that some circumstances make it difficult to settle the entire balance at once. If this applies to you, we encourage you to contact our customer service department at [Customer Service Phone Number] or via email at [Customer Service Email Address]. Our helpful representatives will be available to discuss potential payment arrangements and assist you in finding a suitable solution. 3. Account Statement: For your convenience and reference, we have enclosed a copy of your account statement, outlining the outstanding balance, any previous payments made, and relevant details. Please review it thoroughly to ensure all charges and credits are accurate. To avoid any further consequences, such as late payment fees, negative impacts on your credit score, or potential legal actions, we urge you to remit the payment or contact our customer service department within [number of days, e.g., 15] days from the date of this notice. Should you have already made the payment or have any questions or concerns regarding this matter, please contact our dedicated customer service representatives at your earliest convenience. We are here to assist you and resolve any issues that may arise. We value your continued patronage and appreciate your prompt attention to this matter. Thank you for being a valued customer of [Company Name]. Sincerely, [Your Name] [Your Position] [Company Name] [Contact Information]