[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Return of Late Payment and Denial of Discount Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention the late payment made for the invoice number [Invoice Number] dated [Invoice Date] in the amount of [Invoice Amount]. Furthermore, I regret to inform you that we cannot honor the requested discount mentioned in your previous communication regarding the late payment. As a valued customer, we understand that occasional delays in payments may occur due to various circumstances. However, prompt payments are crucial for the smooth operation of our business. Our payment terms clearly state that payment should be received within [number of days] days from the invoice date. Regrettably, the payment for the above-mentioned invoice was received on [Date Received], [number of days] days past the due date. While we appreciate your ongoing support and business, it is important to maintain fairness and consistency in our financial transactions. We have carefully reviewed your request for a discount, but we are unable to grant it. Such discounts are typically offered for payments made within the specified payment term to incentivize timely remittance. We kindly request that you remit the outstanding payment of [Late Payment Amount] immediately to settle your account. Timely remittance will help avoid any additional late fees or disruption of services. Should you have any concerns or require clarifications regarding this matter, please do not hesitate to contact our accounts receivable department at [Receivable Department Contact Number] or via email at [Receivable Department Email Address]. Our team will be more than happy to assist you. We understand that unforeseen circumstances may have caused the delay in payment, and we strive to maintain a strong partnership with our customers. However, we kindly request your adherence to the terms and conditions outlined in our agreements for the successful continuation of our business relationship. Thank you for your attention to this matter. We look forward to receiving the outstanding payment promptly and appreciate your cooperation in resolving this issue. Yours sincerely, [Your Name] [Your Title/Position] [Your Company Name]