Connecticut Managed Backup and Recovery Service Agreement (CT MB RSA) is a comprehensive contract that outlines the terms and conditions between a client and a managed service provider (MAP) based in Connecticut for their backup and recovery services. This agreement ensures that both parties understand their responsibilities, expectations, and rights in relation to data backup, restoration, and disaster recovery. Keywords: Connecticut, Managed Backup and Recovery, Service Agreement, data backup, restoration, disaster recovery The CT MB RSA includes several key components to ensure a smooth and reliable backup and recovery process. It outlines the scope of services provided by the MAP, including the frequency of backups, types of data being backed up, and the expected recovery time objectives. It also details the infrastructure and technology used by the MAP to store and protect the client's data, such as backup servers, storage systems, and encryption methods. The agreement specifies the responsibilities of the client, such as providing accurate and up-to-date data for backup, maintaining appropriate network connectivity for backup processes, and promptly reporting any issues or data loss incidents. It also mentions the client's role in testing the backup and recovery procedures to ensure their effectiveness. On the other hand, the MAP takes responsibility for performing regular backups, monitoring the backup processes, and ensuring the integrity and security of the data. They commit to implementing industry best practices and following relevant standards and regulations for data protection. In addition to the general CT MB RSA, there may be different types of agreements available based on specific requirements: 1. Standard CT MB RSA: This agreement covers the basic backup and recovery services without additional customization. It is suitable for clients with standard data protection needs. 2. Customized CT MB RSA: This type of agreement is tailored to the specific needs of clients who require more advanced and specialized backup and recovery solutions. It may include additional features like continuous data protection, application-level backups, or specific compliance requirements. 3. Disaster Recovery as a Service (Dramas) Agreement: This agreement focuses on providing comprehensive disaster recovery services in addition to backup. It includes provisions for testing, failover scenarios, and recovery objectives in the event of a major disruption or catastrophe. In conclusion, the Connecticut Managed Backup and Recovery Service Agreement is a crucial contractual document that provides clarity, protection, and accountability for both the client and the MAP in their backup and recovery partnership. It ensures the safety and accessibility of critical data, allowing businesses in Connecticut to minimize downtime, recover quickly from data loss incidents, and maintain regulatory compliance.