Subject: Update: Changes to Free Delivery Limitations in the District of Columbia Dear Valued Customer, We hope this letter finds you well and enjoying our services in the vibrant District of Columbia. We are writing to inform you about an important change regarding our free delivery limitations. At [Company Name], we strive to provide exceptional services to our esteemed customers, ensuring their satisfaction with every purchase. As a part of our commitment to continuous improvement, we have reevaluated our policies to better serve you and meet your evolving needs. Effective [Date], we will be implementing new limitations on our free delivery service specifically for customers residing in the District of Columbia. The updated terms and conditions pertaining to our free delivery service are as follows: 1. Distance-Based Restriction: In order to optimize logistic operations and cover our delivery costs more effectively, our free delivery service will be limited to addresses within a specific radius from our distribution center in the District of Columbia. This radius will be determined based on careful analysis of shipping routes, traffic conditions, and delivery efficiency. 2. Order Value Threshold: To avail of our free delivery service, we will introduce a minimum order value threshold. This requirement ensures that the operational costs associated with delivering the products are justified, while still offering you the convenience of our complimentary service. The specific minimum threshold will be communicated to you in a separate notification. 3. Time Restrictions: In an effort to streamline our delivery operations and enhance efficiency, deliveries eligible for free service will be limited to specific time windows. These time restrictions will be communicated to you in advance, allowing you to plan your orders accordingly and receive them swiftly within the designated timeframe. We understand that change can be unsettling, but we assure you that these modifications are aimed at improving our services for your benefit. Not only will this help us ensure timely deliveries, but it will also aid in reducing our carbon footprint by optimizing our logistics. Should you prefer an alternative delivery option that bypasses the aforementioned limitations, we are pleased to provide various expedited delivery choices at a reasonable cost. Our team will be more than happy to discuss these options and assist you in making the best decision to suit your requirements. If you have any questions, concerns, or feedback regarding these changes, please reach out to our dedicated customer support team at [Contact details]. We highly value your opinions and strive to continuously enhance your shopping experience. Thank you for your understanding and continued support. We remain committed to providing you with exceptional services and look forward to serving you in the District of Columbia. Best regards, [Your Name] [Your Title] [Company Name]