District of Columbia Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. District of Columbia Sample Letter for Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I am writing to request a refund for a recently purchased product that I returned as per your return policy. I am disappointed with the quality and functionality of the merchandise, and I believe I am entitled to a full refund. On [date of purchase], I bought the following product from your store located at [store name/address]: — Product Name: [Specify the name or description of the product] — Receipt/Invoice Number: [If applicable, provide the reference number] However, upon using the product, I encountered several issues that affected its performance and ultimately, my satisfaction. The specific issues I encountered are as follows: 1. [Describe the first issue you faced with the product] 2. [Outline the second issue you encountered] 3. [Explain any additional issues you experienced] In light of the problems mentioned above, I am returning the item as per your return policy, hoping to receive a full refund. Enclosed with this letter, you will find the merchandise, along with the original packaging, proof of purchase, and a copy of the receipt or invoice. According to the Consumer Rights Act, consumers have the right to receive a refund if the purchased goods are faulty or not as advertised. Therefore, I kindly request that you initiate the refund process promptly and credit the refund amount to my original form of payment. I understand that some stores impose specific terms and conditions. However, under the aforementioned act, I am confident in my rights as a consumer to receive a refund for the unsatisfactory product. I would appreciate your cooperation in resolving this matter promptly, adhering to the laws and regulations governing consumer rights. I have attached copies of all relevant documents, including the receipt and tracking number for the returned merchandise, for your reference. Should you require any additional information or have any questions, please contact me at the provided email address or telephone number. I expect a positive response within [specify reasonable number of days] days from the date of this letter. If my request for a refund is not satisfied within the given timeframe, I regret to inform you that I may be compelled to escalate this matter and seek legal assistance to protect my rights as a consumer. Thank you for your attention to this matter. I trust that you will handle this refund request promptly and resolve this issue to my satisfaction. Yours sincerely, [Your Name]

District of Columbia Sample Letter for Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I am writing to request a refund for a recently purchased product that I returned as per your return policy. I am disappointed with the quality and functionality of the merchandise, and I believe I am entitled to a full refund. On [date of purchase], I bought the following product from your store located at [store name/address]: — Product Name: [Specify the name or description of the product] — Receipt/Invoice Number: [If applicable, provide the reference number] However, upon using the product, I encountered several issues that affected its performance and ultimately, my satisfaction. The specific issues I encountered are as follows: 1. [Describe the first issue you faced with the product] 2. [Outline the second issue you encountered] 3. [Explain any additional issues you experienced] In light of the problems mentioned above, I am returning the item as per your return policy, hoping to receive a full refund. Enclosed with this letter, you will find the merchandise, along with the original packaging, proof of purchase, and a copy of the receipt or invoice. According to the Consumer Rights Act, consumers have the right to receive a refund if the purchased goods are faulty or not as advertised. Therefore, I kindly request that you initiate the refund process promptly and credit the refund amount to my original form of payment. I understand that some stores impose specific terms and conditions. However, under the aforementioned act, I am confident in my rights as a consumer to receive a refund for the unsatisfactory product. I would appreciate your cooperation in resolving this matter promptly, adhering to the laws and regulations governing consumer rights. I have attached copies of all relevant documents, including the receipt and tracking number for the returned merchandise, for your reference. Should you require any additional information or have any questions, please contact me at the provided email address or telephone number. I expect a positive response within [specify reasonable number of days] days from the date of this letter. If my request for a refund is not satisfied within the given timeframe, I regret to inform you that I may be compelled to escalate this matter and seek legal assistance to protect my rights as a consumer. Thank you for your attention to this matter. I trust that you will handle this refund request promptly and resolve this issue to my satisfaction. Yours sincerely, [Your Name]