Subject: Inquiry Regarding Unexpected Increase in Bill Amount — District of Columbia Residents [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am reaching out to inquire about a recent increase in my bill amount for [service/utility] provided by your esteemed company to my residential property in the District of Columbia. I am writing to request further information and clarification regarding this sudden surge in costs. As a loyal customer of [Company Name], I have always been satisfied with the quality of the services received and the corresponding billing practices. However, upon receiving my most recent bill, I was surprised to notice a significant increase in the amount due without any prior notice or explanation. I kindly request your assistance in addressing the following queries and concerns: 1. Detailed Breakdown: In order to understand the factors contributing to the increase in my bill amount, could you please provide me with a comprehensive breakdown, specifying the various charges applied? This will help me analyze the difference between my previous and current bills. 2. Rate Changes or Policy Updates: Has there been any recent rate adjustment or changes to the billing policy that may account for the sudden escalation of my bill? If yes, I kindly request you to furnish the details and inform me about any possible causative factors. 3. Consumption Comparison: I would appreciate it if you could compare my current usage with past billing cycles to determine whether the increase is due to a surge in consumption or other external factors. This information will enable me to assess my usage and identify any necessary actions. 4. Meter Reading Accuracy: Could you please verify that the meter readings provided on the bill are accurate? Inaccurate readings may lead to miscalculations and unexpected bill variations. Ensuring meter accuracy would help alleviate any concerns regarding the increased amount. 5. Notification: As a valued customer, I greatly appreciate being kept informed about any changes or updates regarding billing practices, service charges, or additional fees. If any revisions have been made, I kindly request you to explain why I was not provided with sufficient prior notice. I am confident that this inquiry can be resolved amicably, and I trust in your commitment to customer satisfaction. I kindly request that you address my concerns promptly and provide the requested information within [number of days, e.g., 14 days] of receiving this letter. Furthermore, I would like to thank you in advance for your attention to this matter and for your prompt response. Furthermore, I value the service provided by [Company Name] and believe in maintaining a strong customer-company relationship. Should you require any additional information or documentation from my end, please do not hesitate to contact me at [Phone Number] or [Email Address]. I kindly request that all communications related to this matter be in writing to ensure clarity and record-keeping. Thank you for your immediate attention to this matter. Yours sincerely, [Your Name]
District of Columbia Sample Letter for Request for Information - Increase in Bill Amount
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