This form is a sample letter in Word format covering the subject matter of the title of the form.
Dear [Customer's Name], We hope this letter finds you well. We are writing to address a recent payment issue regarding your account. According to our records, we received your payment for [Invoice/Statement number] on [Date], which unfortunately arrived past the due date. While we appreciate your continued support and value your business, it is necessary to inform you that late payments not only disrupt our financial operations but also create difficulties in maintaining the discounted pricing previously agreed upon. As per our invoice terms and conditions, all payments must be received on or before the due date mentioned on each invoice. We kindly request that you ensure timely payment in the future to avoid any inconveniences or interruptions to our services. Additionally, we regret to inform you that due to the late payment in question, we are unable to extend the previous discount applied to your order. We established this discount as an incentive for prompt payment and adherence to payment terms. Regrettably, this discount is forfeited as a result of the payment delay. Please be aware that while we must deny the discount for the late payment, we remain committed to delivering high-quality goods/services and maintaining a professional relationship with all our valued customers, including yourself. To prevent future misunderstandings, we kindly suggest reviewing the payment terms mentioned on our invoices and making necessary arrangements for timely settlements. Should you need any clarification regarding the due date or need to discuss alternative payment options, please do not hesitate to contact our customer service team at [Phone number] or via email at [Email address]. We are ready to provide guidance and assistance whenever necessary. We greatly appreciate your understanding in this matter. Your prompt attention to this issue will be highly appreciated. We value our business relationship with you and look forward to your continued support. Thank you for being a valued customer. Sincerely, [Your Name] [Your Position] [Company Name] [Company Address] [City, State, Zip Code] [Phone Number] [Email Address] Keywords: District of Columbia, sample letter, return of late payment, denial of discount, payment issue, invoice terms and conditions, due date, timely payment, inconveniences, professional relationship, valued customers, payment terms, clarification, alternative payment options, customer service, understanding, business relationship.
Dear [Customer's Name], We hope this letter finds you well. We are writing to address a recent payment issue regarding your account. According to our records, we received your payment for [Invoice/Statement number] on [Date], which unfortunately arrived past the due date. While we appreciate your continued support and value your business, it is necessary to inform you that late payments not only disrupt our financial operations but also create difficulties in maintaining the discounted pricing previously agreed upon. As per our invoice terms and conditions, all payments must be received on or before the due date mentioned on each invoice. We kindly request that you ensure timely payment in the future to avoid any inconveniences or interruptions to our services. Additionally, we regret to inform you that due to the late payment in question, we are unable to extend the previous discount applied to your order. We established this discount as an incentive for prompt payment and adherence to payment terms. Regrettably, this discount is forfeited as a result of the payment delay. Please be aware that while we must deny the discount for the late payment, we remain committed to delivering high-quality goods/services and maintaining a professional relationship with all our valued customers, including yourself. To prevent future misunderstandings, we kindly suggest reviewing the payment terms mentioned on our invoices and making necessary arrangements for timely settlements. Should you need any clarification regarding the due date or need to discuss alternative payment options, please do not hesitate to contact our customer service team at [Phone number] or via email at [Email address]. We are ready to provide guidance and assistance whenever necessary. We greatly appreciate your understanding in this matter. Your prompt attention to this issue will be highly appreciated. We value our business relationship with you and look forward to your continued support. Thank you for being a valued customer. Sincerely, [Your Name] [Your Position] [Company Name] [Company Address] [City, State, Zip Code] [Phone Number] [Email Address] Keywords: District of Columbia, sample letter, return of late payment, denial of discount, payment issue, invoice terms and conditions, due date, timely payment, inconveniences, professional relationship, valued customers, payment terms, clarification, alternative payment options, customer service, understanding, business relationship.