District of Columbia Sample Letter for Restaurant Complaint [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Restaurant Name] [Restaurant Address] [City, State, Zip Code] Dear [Restaurant Manager/Owner's Name], I am writing to express my deep disappointment and frustration regarding my recent dining experience at your esteemed establishment in the District of Columbia. I believe it is crucial to bring to your attention the numerous issues I encountered during my visit on [date]. Firstly, I must emphasize the appalling level of customer service exhibited by your staff. From the moment I walked through the door, I was met with indifference and a complete lack of attentiveness. The waitstaff appeared disinterested and unresponsive to our needs, making it difficult to voice any concerns or receive appropriate assistance during our time at the restaurant. Furthermore, the food quality fell far below expectations. The dishes served were not only poorly cooked but also lacked the promised flavors and presentation advertised on your menu. This gross misrepresentation of your culinary offerings left me extremely dissatisfied and disheartened. The lack of attention to detail in the preparation and presentation of the food was nothing short of a letdown. To compound matters, the overall cleanliness and hygiene of your establishment were subpar. The lackadaisical approach to maintaining cleanliness in your dining area was evident as I observed dirty tables, stained utensils, and an overall unkempt environment. This not only diminished the ambiance but also raised concerns regarding the safety and sanitation standards upheld by your restaurant. Given the substantial disappointment and frustration experienced during my visit, I kindly request that you take immediate and appropriate action to rectify these issues. As a loyal customer, I believe it is essential for you to address these concerns seriously and make the necessary changes to ensure a satisfactory dining experience for future patrons. In light of my disappointing experience, I urge you to consider compensating me for the unsatisfactory service and distress caused during my visit. It is my hope that you will extend your apology and provide measures to rectify the situation, demonstrating your commitment to customer satisfaction. I trust that you will take my complaint seriously and promptly address the noted issues. In the interest of maintaining a positive reputation for your establishment, I respectfully request a written response within [reasonable time frame, e.g., seven days] outlining the steps you plan to take to address my concerns and avoid future occurrences. Thank you for your attention to this matter. I sincerely hope that my feedback aids in the improvement of your restaurant, ensuring a more pleasant experience for all diners. Yours sincerely, [Your Name]
District of Columbia Sample Letter for Restaurant Complaint
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How to fill out Sample Letter For Restaurant Complaint?
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Reporting a Foodborne Illness Residents: To report an illness associated with a food or a restaurant, contact the Division of Epidemiology- Disease Surveillance and Investigation at (202) 442-9021 or foodborne.epi@dc.gov.
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov. It only takes 5 minutes to submit your complaint online - be prepared to provide: Your contact information (address, phone number, email address).
DC Health FACILITY (Hospital, Nursing Home, etc.): Select this link. you are complaining, e.g. Medicine, Nursing, Dentistry, etc.] (202) 442-4924.
By Phone: 916-322-3360. Toll-Free Phone Number: 1-800-952-5225.
If you need assistance submitting your consumer complaint, please contact the Consumer Complaint Hotline at 202-442-9828 or email consumer.protection@dc.gov.
Food Establishments Contact Email: food.safety@dc.gov. (202) 535-2180. (202) 535-1359. Processing Center: M-F: 9 am-1 pm, W: 9 am- pm; Office Hours M-F: am- pm. Health, Department of. GIS Address:
D.C. Department of Health (DOH): Health and Medical Services Administration Address 899 North Capitol Street NE. Phone (202) 442-5955. Email doh@dc.gov.
