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Please contact the Consumer Mediation Program by submitting a complaint online at , call the Consumer Protection Hotline at 202.442.
Washington's Consumer Protection Act (CPA) protects consumers from ? '[u]nfair methods of competition and unfair or deceptive acts or practices in the conduct of any trade or commerce' are unlawful.? Shields v. Morgan Fin., Inc., 130 Wn. App.
The Consumer Protection Procedures Act is a ?comprehensive statute? with an extensive regulatory framework designed to ?remedy all improper trade practices.? ? The CPPA protects consumers from those ?unlawful trade practices? enumerated in § 28-3904, as well as practices prohibited by other statutes and common law.
The District of Columbia's general consumer protection law, which prohibits a wide variety of deceptive and unconscionable business practices, is called the Consumer Protection Procedures Act or ?CPPA.? It is codified at DC Official Code §§ 28-3901 to 28-3913.
File a Complaint To schedule an inspection call (202) 671-3500 or email your complaint to dcra.housingcomplaints@dc.gov. If using email, please include your name, property address, phone number and a summary of your issues.
The Consumer Protection Bill, 1986 seeks to provide for better protection of the interests of consumers and for the purpose, to make provision for the establishment of Consumer councils and other authorities for the settlement of consumer disputes and for matter connected therewith. (f) right to consumer education.
The CPA requires that you are transparent in all your dealings with consumers and places a wide range of responsibilities on you. Under the CPA it is a criminal offence to make a false or misleading claim about goods, services and prices.
Feel free to call our consumer assistance line at (919) 716-6000 should you need help completing the form.