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The 19 clauses we recommend including in every outsourcing contract are: Detailed project scope. Service-level agreements. Contract duration. Transfer of assets. Warranty and liabilities. Product ownership. IP protection clause. Data Protection.
No matter the contract type, a well formed outsourcing agreement should include: Intellectual property rights. Business process. Detailed description of services. Payment schedule. Insurance requirements. Warranties. Contract terms. Service level agreements.
Outsourcing models are categorized under three labels: by location, by relationship and by pricing. Location-based Outsourcing. Relationship-based Outsourcing. Outsourcing Pricing Models.
Outsourcing can be onshore (in the same country), nearshore (in a nearby country but with lower labor costs), or offshore (to a country far from the domestic company and could be located in another continent). Other service types include business process outsourcing, IT, and manufacturer outsourcing.
The fact is, when cost reduction is the primary objective in an outsourcing initiative, the service provider often achieves that goal within the first two years. But outsourcing is a long-term arrangement, with many contracts having a five- or even 10-year term.
The four most common types of outsourcing contracts include fixed-price contracts, time-and-materials contracts, cost-plus contracts and managed services contracts.
There are three main types of outsourcing contracts that you may want to consider: fixed price, target cost contract, and time and materials contract.