The Delaware Life and Health Retaliatory Statement is a document published by the Delaware Department of Insurance that provides guidance on how insurance companies act when they are retaliating against a policyholder for filing a complaint. This document outlines the prohibited retaliatory actions, including cancellation or non-renewal of a policy, increasing the premiums for a policy, or refusing to provide coverage for a service or claim. It also outlines the procedures that must be followed by an insurance company in order to properly process a complaint and the rights of the policyholder during the complaint process. There are two types of Delaware Life and Health Retaliatory Statements: the Standard Form and the Standardized Form. The Standard Form outlines the specific actions that an insurance company can take in response to a complaint, while the Standardized Form provides a summary of the rights and responsibilities of both the policyholder and the insurance company in the complaint process.