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Dear [Name], This is a friendly reminder that we haven't received payment for invoice [Invoice Number]. The payment was due on [Due Date]. We're not aware of any outstanding issues or reasons for non-payment, so we would like to respectfully ask you to make payment as soon as possible.
Dear [Name], We require your immediate attention to resolve this issue. Invoice [invoice number] is now overdue by [number of days overdue]. If we do not receive payment within 10 working days, we will refer the matter to a collection agency.
Dear [customer name], We are writing to inform you that [invoice #] is now [time] overdue. Our company has reached out to you multiple times requesting payment for the [product/service] that you received on January 15, 2023. However, as of writing, the funds still have not landed in our account.
I'm writing because our records indicate an outstanding balance of [amount] for invoice [reference number], which was due on [due date]. This payment is now overdue by [amount of time], and we are looking to wrap up this account. The original invoice is attached in case you missed the original notification.
Dear [Client name], I'm writing because our records indicate an outstanding balance of [amount] for invoice [reference number], which was due on [due date]. This payment is now overdue by [amount of time], and we are looking to wrap up this account.
To request payment professionally, it's important to first make sure there was no error or miscommunication about the invoice. Send a polite email to your client explaining that the payment is now past due and ask to make sure they received the initial invoice and there were no problems with it.
Look to this example for how to word past due notices on a first attempt: Hello [Customer Name], ing to our records, payment for invoice [Invoice Number] was due on [Due Date] which is now [Number of Days] past due. A copy of the original invoice is attached for easy reference.