Delaware Sample Letter for Return of Late Payment and Denial of Discount Subject: Notice of Late Payment Reversal and Disqualification for Discount [Your Name] [Your Company Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Company Name] [Recipient's Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to bring to your attention a recent discrepancy regarding a payment made to your company. Our records indicate that a payment was made by our company, [Your Company Name], on [Payment Date] for the sum of [Payment Amount] towards the invoice [Invoice Number]. However, upon reviewing our records, we have found that the payment was processed after the due date, resulting in a late payment. While we understand that unforeseen circumstances may sometimes lead to delays, prompt payments are crucial for maintaining a healthy business relationship. As stated in our agreement, late payments are subject to penalties as outlined in the terms and conditions. Therefore, pursuant to the terms and conditions set forth in our agreement, we regret to inform you that we are unable to honor the discount originally extended for this invoice. As per the agreement, discounts are only applicable to payments submitted within the agreed-upon time frame, which has regrettably been exceeded due to the late payment. We kindly request that you make the necessary adjustments in your records and issue us a credit note for the discount initially applied. The credit note should reflect the difference between the discounted amount and the regular amount stated on the invoice. Please note that as a valued customer, we highly appreciate the professional relationship we have built with your company over the years. It is our sincere hope that this issue will not affect our future dealings or the continuation of a mutually beneficial partnership. To avoid any further payment delays or confusion, we kindly request that you ensure future payments are made on or before the due date specified on the invoice. This will help us maintain an efficient accounts payable process and enable us to allocate the proper funds for your services promptly. We appreciate your understanding and cooperation in this matter. Should you have any questions or require further clarification, please do not hesitate to contact me directly at [Your Phone Number] or via email at [Your Email Address]. We value your prompt attention to this matter and look forward to resolving this issue amicably. Thank you for your understanding. Sincerely, [Your Name] [Your Title/Position] [Your Company Name]