[Your Name] [Your Title/Position] [Your Company Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP Code] Subject: Request for Payment — Exceeded Credit Line Dear [Customer's Name], I hope this letter finds you in good health. It is with regret that I must inform you that your outstanding account balance has surpassed the agreed credit line set by our company, [Your Company Name]. We have appreciated your loyal business and commitment to timely payments in the past, and we hope to resolve this matter quickly and amicably. As of [Date], your account currently has an outstanding balance of [Current Outstanding Balance], which exceeds the maximum credit limit of [Credit Line Amount]. This breach of credit terms necessitates immediate attention and remedial action. We truly value our business relationship with you and understand that unforeseen circumstances or business challenges may have contributed to this situation. Therefore, we would like to work together to rectify this issue promptly. We kindly request you to take necessary action to bring your account balance below the agreed credit limit within [Number of Days for Payment] days. To facilitate a smoother resolution, we offer you the following options: 1. Immediate Payment: You may settle the outstanding amount in full by submitting payment through one of the acceptable payment methods mentioned in your regular payment invoices. 2. Partial Payment: If paying the full amount is not feasible at this time, we encourage you to make a partial payment as per your current financial capability. Please contact our accounts receivable department to arrange an installment plan suitable for you. 3. Credit Line Review: If you anticipate ongoing or future temporary credit limit issues, we urge you to contact our credit department to discuss the possibility of increasing your credit line to accommodate your business needs. Please be advised that failure to address this matter promptly may result in temporary suspension or restriction of future credit privileges. Our aim is not to hinder your business activities but to ensure a mutually beneficial and sustainable financial relationship. If you have any questions, concerns, or require further assistance regarding this matter, our dedicated accounts receivable team is available to assist you. You can reach them at [Contact Number] or [Email Address]. We highly appreciate your prompt attention to this matter and look forward to your immediate response. Thank you for your understanding and cooperation. Yours sincerely, [Your Name] [Your Title/Position] [Your Company Name]