Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
Subject: Important Notice: Slip and Fall Accident Incident at [Store Name] [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Store Name] [Store Address] [City, State, Zip Code] Attention: Store Manager or Owner Dear [Store Manager/Owner], RE: Slip and Fall Accident Incident at [Store Name] I hope this letter finds you well. I am writing to bring to your attention an unfortunate incident that occurred at your premises on [Date], which resulted in a slip and fall accident involving myself, [Your Name]. I am writing to express my concern regarding the incident and to request your prompt attention to this matter. Furthermore, I visited your store on the aforementioned date as a valued customer. However, due to a hazardous condition that I encountered on the store floor, I slipped and fell, resulting in injuries. The accident occurred [provide a brief description of the location and circumstances of the incident]. My purpose in writing this letter is two-fold. Firstly, I want to inform you of the incident, as it is crucial for you to be aware of the hazardous condition at your establishment. Secondly, I seek your cooperation in addressing this matter, including taking appropriate actions to rectify the dangerous condition to prevent similar incidents from occurring in the future. To aid in your investigation, I have included relevant details regarding the incident: 1. Date and time of the accident: [Date and Time] 2. Description of the incident: [Provide a detailed account of how the accident happened] 3. Injuries sustained: [Outline the injuries sustained and their severity] 4. Medical treatment sought: [Describe the medical attention received and any associated expenses] 5. Witness information: [If applicable, provide names and contact details of any witnesses present] Considering the circumstances, I kindly request that you conduct a thorough investigation into the matter, focusing on the cause of the hazardous condition, the timeline of maintenance and inspection procedures, and any neglect or failure that may have contributed to the accident. In light of the incident and in adherence to my rights as a customer, I kindly request that you consider the following: 1. Provide me with a written incident report copy for my records. 2. Cooperate fully with my insurance company, if applicable. 3. Cover all medical expenses incurred as a result of the accident, including any future medical treatment. 4. Compensate for any loss of earnings or wages due to the injuries sustained. 5. Take necessary measures to prevent similar incidents from occurring in the future, such as improving inspections, maintenance protocols, and safety procedures. 6. Contact me within [reasonable time frame] to discuss a resolution to this matter. Please be aware that this letter is not intended to initiate litigation, but rather to promote open communication and resolve the matter amicably. However, if my concerns are not appropriately addressed within a reasonable timeframe, I may have no choice but to seek legal representation and exercise my legal rights to protect my interests. I kindly request acknowledgement of this letter within [time frame]. Should you require any further information or wish to discuss this matter in person, please do not hesitate to contact me at the provided phone number or email address. Your immediate attention to this matter is greatly appreciated. I trust that you will handle this situation with the seriousness and promptness it deserves to ensure the safety and well-being of all customers. Yours sincerely, [Your Name]
Subject: Important Notice: Slip and Fall Accident Incident at [Store Name] [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Store Name] [Store Address] [City, State, Zip Code] Attention: Store Manager or Owner Dear [Store Manager/Owner], RE: Slip and Fall Accident Incident at [Store Name] I hope this letter finds you well. I am writing to bring to your attention an unfortunate incident that occurred at your premises on [Date], which resulted in a slip and fall accident involving myself, [Your Name]. I am writing to express my concern regarding the incident and to request your prompt attention to this matter. Furthermore, I visited your store on the aforementioned date as a valued customer. However, due to a hazardous condition that I encountered on the store floor, I slipped and fell, resulting in injuries. The accident occurred [provide a brief description of the location and circumstances of the incident]. My purpose in writing this letter is two-fold. Firstly, I want to inform you of the incident, as it is crucial for you to be aware of the hazardous condition at your establishment. Secondly, I seek your cooperation in addressing this matter, including taking appropriate actions to rectify the dangerous condition to prevent similar incidents from occurring in the future. To aid in your investigation, I have included relevant details regarding the incident: 1. Date and time of the accident: [Date and Time] 2. Description of the incident: [Provide a detailed account of how the accident happened] 3. Injuries sustained: [Outline the injuries sustained and their severity] 4. Medical treatment sought: [Describe the medical attention received and any associated expenses] 5. Witness information: [If applicable, provide names and contact details of any witnesses present] Considering the circumstances, I kindly request that you conduct a thorough investigation into the matter, focusing on the cause of the hazardous condition, the timeline of maintenance and inspection procedures, and any neglect or failure that may have contributed to the accident. In light of the incident and in adherence to my rights as a customer, I kindly request that you consider the following: 1. Provide me with a written incident report copy for my records. 2. Cooperate fully with my insurance company, if applicable. 3. Cover all medical expenses incurred as a result of the accident, including any future medical treatment. 4. Compensate for any loss of earnings or wages due to the injuries sustained. 5. Take necessary measures to prevent similar incidents from occurring in the future, such as improving inspections, maintenance protocols, and safety procedures. 6. Contact me within [reasonable time frame] to discuss a resolution to this matter. Please be aware that this letter is not intended to initiate litigation, but rather to promote open communication and resolve the matter amicably. However, if my concerns are not appropriately addressed within a reasonable timeframe, I may have no choice but to seek legal representation and exercise my legal rights to protect my interests. I kindly request acknowledgement of this letter within [time frame]. Should you require any further information or wish to discuss this matter in person, please do not hesitate to contact me at the provided phone number or email address. Your immediate attention to this matter is greatly appreciated. I trust that you will handle this situation with the seriousness and promptness it deserves to ensure the safety and well-being of all customers. Yours sincerely, [Your Name]