Florida Software Maintenance Agreement

State:
Multi-State
Control #:
US-13175BG
Format:
Word; 
Rich Text
Instant download

Description

This form is a detailed Software Maintenance Agreement document for use in the computer, internet and/or software industries.

Description: A Florida Software Maintenance Agreement refers to a legally binding contract between a software development company or provider and a client based in the state of Florida. This agreement defines the terms and conditions related to the maintenance and support services provided for software applications or systems. Keywords: Florida, Software Maintenance Agreement, software development company, client, terms, conditions, maintenance, support services, software applications, systems. Types of Florida Software Maintenance Agreements: 1. Standard Software Maintenance Agreement: This type of agreement typically covers routine software maintenance tasks, including bug fixes, patches, upgrades, and general technical support. It ensures that the software remains functional, secure, and up-to-date, while providing access to the latest features and functionalities. 2. Extended Software Maintenance Agreement: An extended software maintenance agreement goes beyond standard maintenance by offering additional services such as customization, integration, and training. This type of agreement is suitable for clients who require tailored software solutions and ongoing assistance to optimize their software usage effectively. 3. Service Level Agreement (SLA): A Service Level Agreement is a type of software maintenance agreement that focuses on guaranteeing specific performance standards and response times. It outlines the level of support, availability, and response time commitments, ensuring that the software provider meets the agreed-upon service levels consistently. 4. Cloud Software Maintenance Agreement: With the rising popularity of cloud-based software solutions, this type of agreement is designed specifically for clients using Software-as-a-Service (SaaS) or cloud-based applications. It covers maintenance activities related to server management, data backup, security updates, and scalability enhancements. 5. Escrow Software Maintenance Agreement: In certain scenarios, clients may request an escrow software maintenance agreement to protect their interests. This agreement ensures that the software's source code, documentation, and related assets are deposited with a trusted third-party escrow agent. It provides the client with access to these resources in case the software provider fails to meet their obligations. 6. Fixed-Term Software Maintenance Agreement: Typically used for short-term projects, a fixed-term software maintenance agreement defines the maintenance and support services provided for a specific duration. It clarifies the responsibilities, scope, and timelines of the maintenance activities while protecting both parties' interests during the specified term. In summary, a Florida Software Maintenance Agreement establishes the terms and conditions for the maintenance and support of software applications or systems. Different types of agreements cater to varying client needs, such as standard maintenance, extended services, performance guarantees, cloud-based solutions, escrow arrangements, and fixed-term projects.

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FAQ

The charge for a software maintenance contract, which provides updates and future releases, is a contract for the sale of tangible personal property and is taxable.

If the tangible personal property is sent out of Florida to be repaired and then returned to Florida, the transaction is taxable. Maintenance or service warranty contracts covering taxable, tangible personal property are taxable.

Software" is defined as "personal property," but not as either tangible or in- tangible personal property. 46 In the same statutory section, the Florida Sta- tutes define tangible and intangible personal property, whose definitions fail to include "computer software.

Sales of custom software - downloaded are exempt from the sales tax in Florida. Sales of customization of canned software are exempt from the sales tax in Florida. Sales of digital products are exempt from the sales tax in Florida.

When you sell a service agreement the amount of sales tax you must collect is as follows: When selling a service agreement to a customer who resides in Florida, you must collect 6% state sales tax plus the local discretionary sales surtax for the county in which the RV will be titled and registered.

However, electronically accessed software and customized software is subject to Florida sales tax when sold as part of the sale of tangible personal property. Such software is considered to be services that are included in the sales price of the computer hardware.

The majority of states which have addressed the issue and have concluded that software (at least unbundled software) is not tangible personal property for ad valorem tax purposes and therefore is generally not taxable.

Sales of parts purchased for use in performing service under optional maintenance contracts are exempt from the sales tax in Florida.

Florida uniquely and broadly imposes sales tax on service warranties. So while the software and other new technologies and services may be exempt, the maintenance of them, regardless of whether such contracts include parts, is taxable in the state of Florida.

More info

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Florida Software Maintenance Agreement