Subject: Request for Information — Increase in Bill Amount Dear [Utility Company Name], I am writing this letter to seek clarification regarding a recent increase in my bill amount for [specific service, e.g., electricity] provided by [Utility Company Name]. As a valued customer for many years, it has come to my attention that my monthly bill has significantly increased, and I would appreciate your assistance in understanding the rationale behind this change. I have thoroughly examined my previous bills and compared them to the recent ones, and I have noticed a notable discrepancy. The sudden surge in my bill amount has left me puzzled and concerned. Therefore, I kindly request you to provide me with a detailed breakdown of the factors contributing to this increase, as well as any supporting documents or information that could shed light on the matter. Key details I would like to obtain include: 1. Rate Increase: Please clarify if there has been an official rate increase for the provided service. If so, kindly specify the effective date and the percentage of the increase. 2. Usage Comparison: I would appreciate a comparison of my current month's usage to that of previous months, highlighting any significant changes that may explain the increase in charges. If there have been any fluctuations in the billing cycle or usage calculations, please provide the necessary clarifications. 3. Seasonal Variations: If the bill increase is due to seasonal variations or fluctuations in consumption patterns, please provide a breakdown of monthly consumption trends over the past year. This information will help me understand how the billing is influenced by those fluctuations. 4. Additional Fees or Charges: Kindly outline any additional fees, surcharges, or taxes that may have been included in the recent bill. I would like a clear explanation of each charge to better comprehend the overall bill amount. 5. Meter Accuracy: It is crucial to ensure the accuracy of the meter reading. Therefore, I kindly request you to verify the meter reading for my service and provide any necessary documentation confirming its accuracy. I hope you understand my concerns and the need for transparency and clarity regarding this matter. I have always paid my bills promptly and in full, and I believe it is in the best interest of both parties to address and resolve any confusion or discrepancies promptly. Please provide the requested information within [specific timeframe, e.g., 14 days] to allow me to make an informed assessment of my bill. If there are any administrative processes or forms needed to complete this request, kindly inform me so that I may fulfill the requirements promptly. I trust in your commitment to customer satisfaction and appreciate your attention to this matter. I look forward to receiving your prompt response and resolving this discrepancy amicably. Thank you for your prompt attention. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address]