[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Subject: Statement of Services for Past Due/Delinquent Account Dear [Customer's Name], I hope this letter finds you well. We regret to inform you that your account no. [Account Number] with [Company Name] is currently past due for payment. Prompt payment is necessary to maintain a positive business relationship and prevent any disruptions to our services. As outlined in our terms and conditions, payment for services rendered is due within [payment term, e.g., 30 days] of the invoice date. According to our records, the total outstanding balance on your account is $[Amount Due]. This amount includes the invoices for services provided from [Billing Period Start Date] to [Billing Period End Date]. To avoid any further complications, we kindly request that you settle the outstanding balance within [grace period, e.g., 15 days] from the date of this letter. You can conveniently make the payment through one of the following methods: 1. Online Payment: Visit our secure online payment portal at [Payment Portal Website] and follow the instructions provided. Please ensure that you include your account number and invoice details for accurate processing. 2. Bank Transfer: Make a direct bank transfer to the following account: Bank Name: [Bank Name] Account Name: [Account Name] Account Number: [Account Number] Routing Number: [Routing Number] Swift Code (if applicable): [Swift Code] Once the payment has been made, kindly notify us with the transaction details for easy reconciliation of your account. We understand that unforeseen circumstances can cause financial difficulties, and we are open to discussing payment arrangements or possible solutions. Please contact our accounts department at [Accounts Department Phone Number] or [Accounts Department Email Address] to explore alternative options. However, failure to settle the outstanding balance or communicate with us regarding payment within the stipulated time frame may result in further actions, such as account suspension, implementation of late fees, or referral to a collection agency. At [Company Name], we value your business and are committed to providing quality services. We urge you to give this matter the attention it deserves and remedy the situation promptly. Should you have any questions or concerns, please do not hesitate to reach out to us. Thank you for your immediate attention to this matter. We look forward to resolving this issue amicably and continuing our mutually beneficial business relationship. Yours sincerely, [Your Name] [Your Job Title] [Company Name]