Sample Letter for Free Delivery Limitations Change Date: [Date] Recipient's Name: [Recipient's Name] Recipient's Address: [Recipient's Address] Subject: Change in Free Delivery Limitations Dear [Recipient's Name], I hope this letter finds you in good health. We value your loyalty as a customer of Guam Delivery Services, and we appreciate the opportunity to provide you with our excellent delivery services. We are writing to inform you about a change in our free delivery limitations, which will come into effect starting from [effective date]. At Guam Delivery Services, we continuously strive to offer efficient and reliable delivery solutions to meet our customers' expectations. After carefully reviewing our operations and taking into consideration factors such as rising transportation costs and increased demand, we have made the decision to modify our free delivery limitations to better align with our business goals. Effective [effective date], our new free delivery limitations will be as follows: 1. Residential Deliveries: For residential deliveries within the metropolitan area of Guam, free delivery will be provided for orders exceeding $50. Any orders below this limit will incur a nominal delivery fee of $5. 2. Commercial Deliveries: For commercial deliveries to businesses and organizations within Guam, free delivery will be applicable for orders exceeding $75. Any orders below this limit will be subject to a nominal delivery fee of $10. We believe that this change will allow us to maintain the quality of our service while ensuring fairness and sustainability in our operations. We understand that this modification may affect your future orders, and we apologize for any inconvenience this may cause. However, we assure you that our commitment to providing reliable and efficient delivery services remains unwavering. We highly value your satisfaction, and to express our gratitude for your continued support, we would like to offer you a special discount of 10% on your next order exceeding the respective new free delivery limitations. Simply use the coupon code "FREESHIP10" while placing your order online, or present this letter when making your purchase in-store to redeem the discount. If you have any questions or concerns regarding this change, our customer service team will be more than happy to assist you. You can reach us at [customer service contact information]. Once again, we appreciate your understanding and continued patronage. We are committed to exceeding your expectations and providing you with the best delivery services possible. Thank you for choosing Guam Delivery Services. Yours sincerely, [Your Name] [Your Title] Guam Delivery Services.