Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention an issue regarding a recent purchase I made from your store. I have returned the merchandise and would kindly request a refund as per your return policy. On [date of purchase], I visited your store and purchased the following item(s) — [include specific description(s) of the product(s) purchased]. Unfortunately, upon receiving and inspecting the product(s) at home, I discovered [describe the issue, e.g., a defect, damage, wrong item received, etc.]. As per your return policy, I have promptly returned the merchandise to your store on [date of return], with all the original packaging and tags intact. I have also attached a copy of the receipt as proof of purchase for your reference. Given the circumstances, I kindly request a full refund of the purchase amount, which was [mention the exact amount paid]. I have always been a satisfied customer of your store and believe in the quality of your products. However, this particular experience has been disappointing, and I trust that you will resolve this matter promptly and amicably. According to the rights granted to consumers under [guam-specific consumer protection laws, if applicable], customers are entitled to a refund in cases where the purchased products are defective or damaged. Therefore, I kindly request your immediate attention to my request for a refund. I would appreciate receiving the refund within [mention a reasonable timeframe, e.g., 14 days] of receiving this letter. In the event that you have any questions or need further information regarding this matter, please do not hesitate to contact me at [your contact information]. I hope we can resolve this issue quickly and avoid any unnecessary inconvenience or further escalation. Thank you for your attention to this matter, and I look forward to your prompt response. Sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] Keywords: Guam, sample letter, request for refund, returned merchandise, refund policy, defect, damage, wrong item, consumer rights, full refund, purchase amount, receipt, customer satisfaction, complaint, amicable resolution, consumer protection laws.
Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention an issue regarding a recent purchase I made from your store. I have returned the merchandise and would kindly request a refund as per your return policy. On [date of purchase], I visited your store and purchased the following item(s) — [include specific description(s) of the product(s) purchased]. Unfortunately, upon receiving and inspecting the product(s) at home, I discovered [describe the issue, e.g., a defect, damage, wrong item received, etc.]. As per your return policy, I have promptly returned the merchandise to your store on [date of return], with all the original packaging and tags intact. I have also attached a copy of the receipt as proof of purchase for your reference. Given the circumstances, I kindly request a full refund of the purchase amount, which was [mention the exact amount paid]. I have always been a satisfied customer of your store and believe in the quality of your products. However, this particular experience has been disappointing, and I trust that you will resolve this matter promptly and amicably. According to the rights granted to consumers under [guam-specific consumer protection laws, if applicable], customers are entitled to a refund in cases where the purchased products are defective or damaged. Therefore, I kindly request your immediate attention to my request for a refund. I would appreciate receiving the refund within [mention a reasonable timeframe, e.g., 14 days] of receiving this letter. In the event that you have any questions or need further information regarding this matter, please do not hesitate to contact me at [your contact information]. I hope we can resolve this issue quickly and avoid any unnecessary inconvenience or further escalation. Thank you for your attention to this matter, and I look forward to your prompt response. Sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] Keywords: Guam, sample letter, request for refund, returned merchandise, refund policy, defect, damage, wrong item, consumer rights, full refund, purchase amount, receipt, customer satisfaction, complaint, amicable resolution, consumer protection laws.
