Subject: Urgent Alert: Fraudulent Charges Detected on Your Account Dear [Client's Name], I hope this letter finds you in good health. We are writing to bring to your immediate attention that our systems have detected some unusual activity on your account. It appears that there have been fraudulent charges made without your knowledge or consent. At [Company Name], your security and financial well-being are of utmost importance to us. We have taken prompt action to investigate these fraudulent transactions and have temporarily blocked your account to prevent further unauthorized use. Rest assured, our dedicated team is working diligently to resolve this matter and restore your account's security. Upon thorough investigation, we have identified the following charges that are flagged as potentially fraudulent: 1. Unauthorized Transaction Details: — Date and time of transaction: [Date/Time] — Transaction description: [Description] — Amount: [Amount— - Location: [Location] Please review the aforementioned transactions carefully and notify us immediately if you recognize any of these activities as legitimate. To facilitate the resolution process, we kindly request you to fill out the attached fraud claim form containing detailed information about the fraudulent charges. Providing us with accurate information will enable our team to expedite the investigation and swiftly resolve the situation. For your convenience, we have clustered the Guam Sample Letters for Fraudulent Charges against Client's Account into various categories based on specific scenarios. Feel free to choose the one that best matches your situation: 1. Unrecognized In-Person Transactions. 2. Unauthorized Online Purchases. 3. Suspicious ATM Withdrawals. 4. Phishing or Phone-based Scams. 5. Stolen or Lost Debit/Credit Card Incidents. 6. Suspected Identity Theft. Please select the appropriate letter template from attachment [Letter Templates — Selection Guide] and proceed with providing the requested information. Alternatively, you can access these templates directly on our website at [insert website link]. Understanding the inconvenience and stress accompanying such incidents, we assure you that your cooperation is vital in resolving this issue promptly. We recommend keeping a copy of this letter and any correspondences with us for your records. If you have any additional questions or require further assistance, please do not hesitate to contact our fraud department at [Contact Information] during our business hours [Operating Hours]. Our team of experts will be more than happy to guide you through the necessary steps to help secure your account. Once again, we understand the gravity of this situation and assure you that we are committed to resolving this matter efficiently. We apologize for any inconvenience caused and appreciate your cooperation in helping us maintain the integrity of your financial transactions. Thank you for your immediate attention to this matter. Sincerely, [Your Name] [Your Position] [Company Name] [Contact Information]