Sample Letter for Cancellation of Contract - Business to Customer
Subject: Cancellation of Contract — Business to Customer Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We regret to inform you that due to unforeseen circumstances, we must cancel the existing contract between our business, [Your Company Name], and you, our esteemed customer, regarding [Briefly mention the nature of the contract]. We understand that this news comes as an inconvenience, and we sincerely apologize for any inconvenience caused. However, we are left with no choice but to cancel the contract due to reasons beyond our control [Provide a brief explanation of the reasons for termination]. Rest assured, this decision was not taken lightly, and it is crucial for us to prioritize the continued success and longevity of our organization. We understand the impact of this decision on your business and are committed to minimizing any negative consequences that may arise as a result. To facilitate a smooth transition during this cancellation process, we have outlined the following steps: 1. Termination Date: The contract will be terminated with effect from [Specify the termination date]. Until this date, all terms and conditions of the contract remain in full effect. 2. Outstanding Obligations: Please be advised that all outstanding obligations, both from your side and ours, must be settled by the termination date. This may include payment of any outstanding invoices, return or handover of any assets or materials, or any other specific requirements mentioned in the contract. 3. Final Settlement: Upon the termination of the contract, we will conduct a final settlement to ensure all dues and obligations are met. We kindly request you to prepare any necessary documentation required for this process and designate a representative from your organization for coordination. 4. Transition Assistance: In order to ensure a smooth transition and minimize disruption to your business, we are committed to providing any necessary support or assistance, within reasonable limits, during this process. Please inform us of any specific requirements you may have or any clarifications needed in this regard. While we recognize the impact of contract termination, we firmly believe it is in the best interest of both parties involved, given the circumstances. We assure you that this decision has been made after careful consideration and evaluation of available alternatives. Should you have any questions, concerns, or require further assistance regarding contract cancellation or the subsequent steps outlined above, please do not hesitate to contact our dedicated customer service team at [provide contact details]. We are available to address any queries you may have and offer guidance during this transition period. Thank you for your understanding and cooperation throughout this process. We truly value the business relationship we have had with you and appreciate your support over the years. We extend our best wishes for your future endeavors and hope to have the opportunity to serve you again in the future. Warm regards, [Your Name] [Your Position/Title] [Your Company Name] [Contact Information]
Subject: Cancellation of Contract — Business to Customer Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We regret to inform you that due to unforeseen circumstances, we must cancel the existing contract between our business, [Your Company Name], and you, our esteemed customer, regarding [Briefly mention the nature of the contract]. We understand that this news comes as an inconvenience, and we sincerely apologize for any inconvenience caused. However, we are left with no choice but to cancel the contract due to reasons beyond our control [Provide a brief explanation of the reasons for termination]. Rest assured, this decision was not taken lightly, and it is crucial for us to prioritize the continued success and longevity of our organization. We understand the impact of this decision on your business and are committed to minimizing any negative consequences that may arise as a result. To facilitate a smooth transition during this cancellation process, we have outlined the following steps: 1. Termination Date: The contract will be terminated with effect from [Specify the termination date]. Until this date, all terms and conditions of the contract remain in full effect. 2. Outstanding Obligations: Please be advised that all outstanding obligations, both from your side and ours, must be settled by the termination date. This may include payment of any outstanding invoices, return or handover of any assets or materials, or any other specific requirements mentioned in the contract. 3. Final Settlement: Upon the termination of the contract, we will conduct a final settlement to ensure all dues and obligations are met. We kindly request you to prepare any necessary documentation required for this process and designate a representative from your organization for coordination. 4. Transition Assistance: In order to ensure a smooth transition and minimize disruption to your business, we are committed to providing any necessary support or assistance, within reasonable limits, during this process. Please inform us of any specific requirements you may have or any clarifications needed in this regard. While we recognize the impact of contract termination, we firmly believe it is in the best interest of both parties involved, given the circumstances. We assure you that this decision has been made after careful consideration and evaluation of available alternatives. Should you have any questions, concerns, or require further assistance regarding contract cancellation or the subsequent steps outlined above, please do not hesitate to contact our dedicated customer service team at [provide contact details]. We are available to address any queries you may have and offer guidance during this transition period. Thank you for your understanding and cooperation throughout this process. We truly value the business relationship we have had with you and appreciate your support over the years. We extend our best wishes for your future endeavors and hope to have the opportunity to serve you again in the future. Warm regards, [Your Name] [Your Position/Title] [Your Company Name] [Contact Information]