Dear [Store Manager], I am writing to bring to your attention an unfortunate incident that occurred at your store located in Guam on [date]. On this day, I experienced a slip and fall accident while shopping at your establishment. I believe it is crucial to inform you of the details surrounding this incident for both our records and the future prevention of such accidents. To provide you with a clear understanding of what transpired, I will recount the events leading up to the slip and fall accident. Upon entering your store, I proceeded to browse the aisles in search of the items on my shopping list. As I was walking down aisle [number], I suddenly lost my balance and slipped on a wet spot on the floor. At the time of the incident, I immediately noticed that there were no visible warning signs or cautionary measures in place to indicate the presence of a hazardous surface. This lack of proper signage or attention to safety measures greatly concerns me, as it puts both your customers and your reputation at risk. Following the fall, I experienced considerable pain and sustained injuries, including [list injuries sustained]. As a result, I sought medical attention, incurring medical expenses and additional costs for ongoing treatment. This incident has, unfortunately, caused significant inconvenience in my daily life, and I believe it is only fair and just that these damages be rectified. I kindly request that you launch an investigation into this matter and take appropriate actions to prevent similar incidents from happening in the future. This may include thoroughly examining your store's protocols for identifying and addressing potential hazards promptly and implementing preventive measures, such as regular floor inspections, non-slip mat placement, and clear signage indicating wet or slippery areas. Moreover, I urge you to review your existing customer safety policies to ensure compliance with local, state, and federal regulations in Guam. By prioritizing the safety and well-being of your customers, you not only create a more secure shopping environment but also safeguard your business against potential legal repercussions. In light of the physical and emotional distress caused by this incident, I kindly request compensation for my medical expenses, ongoing treatment costs, as well as any additional related expenses incurred due to this unfortunate incident. I trust that your store's commitment to customer satisfaction extends to promptly addressing and resolving this matter. Please find enclosed copies of the medical records, invoices, and any other relevant documents that substantiate my claims. I kindly request that you acknowledge receipt of this letter within [time frame] and inform me about the next steps you will be taking to address this issue. Thank you for your timely attention to this matter. I hope that we can reach a fair resolution promptly, avoiding the need for any further legal action. I believe in your store's commitment to customer safety and look forward to a satisfactory response. Sincerely, [Your Name] [Your Contact Information]
Guam Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
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How to fill out Guam Sample Letter For Letter From Customer To Store Concerning Slip And Fall Accident?
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What Does an Incident Report Need to Include?Type of incident (injury, near miss, property damage, or theft)Address.Date of incident.Time of incident.Name of affected individual.A narrative description of the incident, including the sequence of events and results of the incident.Injuries, if any.More items...?
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A synopsis of the nature and extent of your injuries, and all medical treatment associated with your slip and fall accident, from emergency room care through visits to your doctor and any specialists, plus any physical therapy or rehabilitative care you received.
