Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages.
Guam Support Agreement is a legal document that outlines the license arrangements between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. This agreement ensures the provision of support and maintenance services for the Guam software developed by 724 Solutions. The Guam Support Agreement is crucial for ensuring the smooth operation and functionality of this software, which plays a vital role in the operations of Chicory Strategic Technology Corp. It encompasses various aspects such as licensing terms, technical support, bug fixes, updates, and upgrades. Key components of the Guam Support Agreement include: 1. Licensing Terms: The agreement defines the terms and conditions under which Chicory Strategic Technology Corp is granted the right to use the Guam software. It specifies the scope of the license, duration, authorized users, and any restrictions or limitations imposed. 2. Technical Support: The agreement outlines the level of technical support that will be provided by 724 Solutions, Inc. and 724 Solutions International, NRL. This includes assistance with software installation, troubleshooting, and resolution of issues faced by Chicory Strategic Technology Corp. 3. Bug Fixes: The agreement ensures that any identified bugs or vulnerabilities in the Guam software will be addressed promptly. It establishes a process for reporting bugs and requires 724 Solutions to provide timely bug fixes to maintain the software's optimal performance. 4. Updates and Upgrades: The Guam Support Agreement includes provisions for software updates and upgrades. It entitles Chicory Strategic Technology Corp to receive new features, enhancements, and improvements developed by 724 Solutions. These updates help keep the software aligned with industry standards and evolving needs. There may be different types of Guam Support Agreements, depending on the specific license arrangements and requirements. These types can include: 1. Basic Support Agreement: This covers the fundamental technical assistance and bug fixes necessary to maintain the functionality and reliability of the Guam software. 2. Premium Support Agreement: This provides additional benefits, such as faster response times, dedicated support personnel, and priority access to updates and upgrades. It caters to Chicory Strategic Technology Corp's mission-critical operations that require enhanced support services. 3. Customized Support Agreement: In some cases, Chicory Strategic Technology Corp may negotiate a unique support agreement that incorporates specific customization or tailor-made services based on their unique requirements or challenges. This type of agreement ensures a more personalized support experience. In conclusion, the Guam Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive contractual document that governs the license arrangements and support services for the Guam software. It establishes the terms for licensing, technical support, bug fixes, and software updates, tailored to ensure the smooth functioning of Chicory Strategic Technology Corp's operations.
Guam Support Agreement is a legal document that outlines the license arrangements between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. This agreement ensures the provision of support and maintenance services for the Guam software developed by 724 Solutions. The Guam Support Agreement is crucial for ensuring the smooth operation and functionality of this software, which plays a vital role in the operations of Chicory Strategic Technology Corp. It encompasses various aspects such as licensing terms, technical support, bug fixes, updates, and upgrades. Key components of the Guam Support Agreement include: 1. Licensing Terms: The agreement defines the terms and conditions under which Chicory Strategic Technology Corp is granted the right to use the Guam software. It specifies the scope of the license, duration, authorized users, and any restrictions or limitations imposed. 2. Technical Support: The agreement outlines the level of technical support that will be provided by 724 Solutions, Inc. and 724 Solutions International, NRL. This includes assistance with software installation, troubleshooting, and resolution of issues faced by Chicory Strategic Technology Corp. 3. Bug Fixes: The agreement ensures that any identified bugs or vulnerabilities in the Guam software will be addressed promptly. It establishes a process for reporting bugs and requires 724 Solutions to provide timely bug fixes to maintain the software's optimal performance. 4. Updates and Upgrades: The Guam Support Agreement includes provisions for software updates and upgrades. It entitles Chicory Strategic Technology Corp to receive new features, enhancements, and improvements developed by 724 Solutions. These updates help keep the software aligned with industry standards and evolving needs. There may be different types of Guam Support Agreements, depending on the specific license arrangements and requirements. These types can include: 1. Basic Support Agreement: This covers the fundamental technical assistance and bug fixes necessary to maintain the functionality and reliability of the Guam software. 2. Premium Support Agreement: This provides additional benefits, such as faster response times, dedicated support personnel, and priority access to updates and upgrades. It caters to Chicory Strategic Technology Corp's mission-critical operations that require enhanced support services. 3. Customized Support Agreement: In some cases, Chicory Strategic Technology Corp may negotiate a unique support agreement that incorporates specific customization or tailor-made services based on their unique requirements or challenges. This type of agreement ensures a more personalized support experience. In conclusion, the Guam Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a comprehensive contractual document that governs the license arrangements and support services for the Guam software. It establishes the terms for licensing, technical support, bug fixes, and software updates, tailored to ensure the smooth functioning of Chicory Strategic Technology Corp's operations.