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Patients can ask for a refund from their dentist. Because refunds have to be reported on the dentist's record, some dentists are hesitant about agreeing to give a refund.
Tell the dental practice what you're worried about. If they don't put things right, you can make a formal complaint - ask the practice what their complaints procedure is. If you're still not happy after they've replied, you can complain to the Parliamentary and Health Service Ombudsman on their website.
If you have a problem with a bill or treatment, try discussing it directly with the dentist. If that doesn't work, consider using a peer review dispute resolution process through your state's dental society. For links to state programs, CLICK HERE.
If you have a problem with a bill or treatment, try discussing it directly with the dentist. If that doesn't work, consider using a peer review dispute resolution process through your state's dental society. For links to state programs, CLICK HERE.
Speak directly to the dental professional concerned, or the practice that provided the treatment. explain why you are unhappy with the treatment. state how you would like the matter resolved.
Give your own details (name, address, date of complaint); state the dentist's name and address; set out the details of your complaint and say how you want this complaint resolved; and, state any other relevant details.
Dental malpractice refers to medical malpractice for an injury resulting from negligent dental work, failure to diagnose or treat a hazardous condition, delayed diagnosis or treatment of oral disease, or any intentional misconduct on the part of the dentist.
A member may file a complaint/grievance with the Department of Managed Health Care (DMHC) if no response is received from Dedicated Dental within 30 days or as soon as a written decision has been rendered, or any time in any case determined by the DMHC to be a case involving imminent and serious threat to the health of
Contact your state dental society to ask if they have a process called peer review. Contact your state dental board.