This form is a sample letter in Word format covering the subject matter of the title of the form.
Dear [Client's Name], I hope this letter finds you in good health and high spirits. We are reaching out to you today regarding an overpayment made to our company for the services we provided to you. We have noticed that an excess amount was inadvertently transferred to us, and we would like to rectify this by returning the overpaid funds to you. First and foremost, we apologize for any inconvenience this may have caused you. We understand that finances are crucial, and any unexpected changes can pose challenges. Rest assured, our intention is to handle this matter promptly and efficiently. After reviewing our records, we have determined that the overpayment made to us amounts to [specific amount]. This sum was mistakenly credited to our account instead of the correct invoice total. We are sorry for the oversight and take full responsibility for it. Upon realizing the error, we immediately initiated the process of resolving this issue. We have attached a check for the amount of the overpayment, made payable to you. Along with the check, you will also find a detailed breakdown of the transactions involved, highlighting the discrepancy and the steps taken to rectify it. We kindly request that you verify the enclosed check, ensuring that it matches the amount of the overpayment. If you have any concerns or questions regarding the amount, please do not hesitate to contact our customer service team at [phone number] or [email address]. We will gladly provide any additional clarification required. Please note that we understand the urgency of this matter, and we have taken extra measures to expedite the resolution process. Consequently, we anticipate that you will receive the check within [estimated timeframe]. However, in the unlikely event that there are any delays or issues, please inform us immediately so that we can rectify them promptly. To reiterate, we sincerely apologize for any inconvenience caused and assure you that this error has already been corrected. Thank you for your understanding and cooperation in this matter. Our aim is to maintain the utmost transparency and professionalism while addressing this issue. Once again, we apologize for the oversight and appreciate your assistance in resolving this matter swiftly. We value your continued trust in our services and look forward to maintaining a beneficial business relationship with you. Wishing you all the best in your endeavors. Warm regards, [Your Name] [Your Position/Title] [Company Name] [Contact Information: Phone Number, Email Address]
Dear [Client's Name], I hope this letter finds you in good health and high spirits. We are reaching out to you today regarding an overpayment made to our company for the services we provided to you. We have noticed that an excess amount was inadvertently transferred to us, and we would like to rectify this by returning the overpaid funds to you. First and foremost, we apologize for any inconvenience this may have caused you. We understand that finances are crucial, and any unexpected changes can pose challenges. Rest assured, our intention is to handle this matter promptly and efficiently. After reviewing our records, we have determined that the overpayment made to us amounts to [specific amount]. This sum was mistakenly credited to our account instead of the correct invoice total. We are sorry for the oversight and take full responsibility for it. Upon realizing the error, we immediately initiated the process of resolving this issue. We have attached a check for the amount of the overpayment, made payable to you. Along with the check, you will also find a detailed breakdown of the transactions involved, highlighting the discrepancy and the steps taken to rectify it. We kindly request that you verify the enclosed check, ensuring that it matches the amount of the overpayment. If you have any concerns or questions regarding the amount, please do not hesitate to contact our customer service team at [phone number] or [email address]. We will gladly provide any additional clarification required. Please note that we understand the urgency of this matter, and we have taken extra measures to expedite the resolution process. Consequently, we anticipate that you will receive the check within [estimated timeframe]. However, in the unlikely event that there are any delays or issues, please inform us immediately so that we can rectify them promptly. To reiterate, we sincerely apologize for any inconvenience caused and assure you that this error has already been corrected. Thank you for your understanding and cooperation in this matter. Our aim is to maintain the utmost transparency and professionalism while addressing this issue. Once again, we apologize for the oversight and appreciate your assistance in resolving this matter swiftly. We value your continued trust in our services and look forward to maintaining a beneficial business relationship with you. Wishing you all the best in your endeavors. Warm regards, [Your Name] [Your Position/Title] [Company Name] [Contact Information: Phone Number, Email Address]