Hawaii Credit Cardholder's Report of Lost or Stolen Credit Card After Notice by Telephone

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Multi-State
Control #:
US-00588BG
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Word; 
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Description

The following form is a sample of a letter that a credit card holder could use to report a lost or stolen credit card after having previously given notice to the credit card issuer by telephone.

How to fill out Credit Cardholder's Report Of Lost Or Stolen Credit Card After Notice By Telephone?

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FAQ

Call ? or get on the mobile app ? and report the loss or theft to the bank or credit union that issued the card as soon as possible. Federal law says you're not responsible to pay for charges or withdrawals made without your permission if they happen after you report the loss. It's important to act fast.

The good news is, credit card companies are usually quick to reimburse you for fraudulent charges, and Rathner reassures you should get the money credited back to your account within days of reporting it. And if you've sent away for a new card, you can expect to get it in the mail within a few days.

Contact your card issuer to speak to a representative. Find your issuer's phone number from your credit card statements or, if they have a web-chat feature on their website, connect with a representative over chat. This step is necessary to close your card account and secure a replacement credit card.

Call ? or get on the mobile app ? and report the loss or theft to the bank or credit union that issued the card as soon as possible. Federal law says you're not responsible to pay for charges or withdrawals made without your permission if they happen after you report the loss. It's important to act fast.

Also, if an unauthorized charge to your ATM is reported to your bank statement, you are liable for the full amount unless you report the charge within 60 days of the date the statement is sent to you. In other words, report the loss/theft of your ATM card immediately.

If you notify your bank or credit union within two business days of discovering the loss or theft of the card, the bank or credit union can't hold you responsible for more than the amount of any unauthorized transactions or $50, whichever is less.

Credit card companies hire multiple fraud investigators whose primary responsibility is investigating reports of fraud. A credit card company's fraud investigation largely depends on whether the credit card owner is aware of the fraudulent transactions and reports them to the company.

Federal Law. Certain federal credit or debit card fraud laws focus on interstate and foreign commerce. These federal crimes make it illegal to use a stolen or fraudulently obtained credit or debit card. These are felony charges, and the penalties may include up to 10 years in prison and fines of up to $10,000.

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Hawaii Credit Cardholder's Report of Lost or Stolen Credit Card After Notice by Telephone