Sample Letter for Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I am writing to formally request a refund for the merchandise that I recently returned to your company. I am dissatisfied with the product I received and would like to exercise my consumer rights by seeking reimbursement. I made a purchase of [Product Name] from your online store on [Date of Purchase]. However, upon receiving the item, I discovered that it did not match the product description provided on your website. The merchandise is significantly different from what I expected, and this discrepancy has led to my decision to return it. To facilitate the refund process, I enclosed the returned merchandise along with this letter. I request that you carefully inspect the package upon receipt to ensure its condition aligns with my claim. Refund Details: Product Name: [Product Name] Order Number: [Order Number] Purchase Date: [Date of Purchase] Price Paid: [Amount Paid] Payment Method: [Payment Method Used] I kindly request a full refund of the purchase price, including any applicable taxes and shipping charges. As per the consumer protection regulations, I expect the refund to be issued within [specific timeframe according to your local laws]. Please notify me promptly once the refund has been processed. Additionally, kindly let me know if any further documentation or detail is required to expedite this process. I would be happy to provide any additional information necessary to resolve this matter promptly. Please revert to me via email or phone within [specific timeframe] to acknowledge receipt of this letter and confirm that the refund process is underway. Your immediate attention to this matter is greatly appreciated. I look forward to a swift resolution to this issue and to receiving full reimbursement for the returned merchandise. Thank you for your understanding and cooperation. Yours sincerely, [Your Name]