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Hawaii Sample Letter to Mayor concerning Cable Television Consumer Protection and Competition Act of 1992

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This form is a sample letter in Word format covering the subject matter of the title of the form.

Subject: Advocating for Consumer Protection and Fair Competition under the Cable Television Consumer Protection and Competition Act of 1992 [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Mayor's Name] [Mayor's Office] [City Hall Address] [City, State, ZIP Code] Dear Mayor [Mayor's Last Name], I hope this letter finds you well. I am writing as a concerned citizen of [City], Hawaii, regarding the Cable Television Consumer Protection and Competition Act of 1992. As a resident, I strongly believe that it is crucial for our community to be aware of this legislation and its implications on our cable television services. The Cable Television Consumer Protection and Competition Act of 1992 was enacted by the United States Congress to promote competition, protect consumers, and foster innovation in the cable television industry. This landmark law aimed to ensure fair pricing, diverse programming options, and improved customer service for cable TV subscribers across the nation. However, I have noticed certain issues and concerns within our local cable television market that warrant attention and potential action to guarantee that the original intent of this act is being upheld in our community. I would like to humbly request that you, as our esteemed mayor, give due consideration to these matters and take appropriate actions to ensure the welfare of our residents. Firstly, the lack of competition among cable TV providers in our city has resulted in limited choices and exorbitant prices for subscribers. While the Cable Television Consumer Protection and Competition Act was intended to foster competition, it seems that monopolistic practices have prevailed, hindering fair market dynamics. I urge you to explore viable solutions to promote healthy competition among cable TV providers, thereby offering residents more reasonably priced services and a wider array of options to choose from. Secondly, customer service is a crucial aspect of any service industry, and the cable television sector should be no exception. Unfortunately, many subscribers in our community have faced consistent challenges when trying to resolve issues or seek assistance from their cable TV providers. Long wait times, lack of responsive communication, and inadequate solutions often leave customers feeling frustrated and unheard. I call upon your office to advocate for improved customer service standards, ensuring that cable TV providers prioritize prompt and effective resolutions for their subscribers. Lastly, the Act also intended to promote diverse programming options to cater to the varied interests and preferences of viewers. However, it has come to my attention that our local cable TV providers have not fully embraced this aspect of the legislation. Many residents feel that the offered channel lineups lack inclusivity and fail to adequately represent the diverse community we have in [City]. I request your assistance in encouraging cable TV providers to expand their programming choices, ensuring that they reflect the diverse backgrounds, cultures, and interests found within our city. In conclusion, I trust in your commitment to serving the best interests of our community, including safeguarding consumer rights and promoting healthy market competition. By addressing the concerns raised in this letter, you would take significant steps in ensuring that the Cable Television Consumer Protection and Competition Act of 1992 is effectively implemented in [City], Hawaii. I kindly request that you keep me informed of any actions taken or initiatives pursued in response to this matter. Please feel free to reach out to me should you require any additional information or if I can be of any assistance in this regard. Thank you for your attention to this important issue and for your dedication to serving the residents of [City]. Sincerely, [Your Name]

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CONSUMER RESOURCE CENTER You can also get information on filing a complaint against a professional or vocational licensee, or to report unlicensed activity. Go to our CONSUMER RESOURCE CENTER page for more information or call 587-4272.

The Regulated Industries Complaints Office, or RICO, is an enforcement agency within the DCCA that reviews complaints involving persons who provide specialized trade or professional services to Hawaii consumers that require a license from one of the licensing boards attached to the DCCA.

CONSUMER RESOURCE CENTER You can also get information on filing a complaint against a professional or vocational licensee, or to report unlicensed activity. Go to our CONSUMER RESOURCE CENTER page for more information or call 587-4272.

If you have a consumer protection inquiry or complaint, the Office of Consumer Protection can be reached at 808-586-2653. We thank you in advance for any comments and suggestions you may have. Please help us to improve our web site by taking a minute to answer a few questions on our web site feedback page.

File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.

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Hawaii Sample Letter to Mayor concerning Cable Television Consumer Protection and Competition Act of 1992