Dear [Customer's Name], We hope this letter finds you in good health and spirits. We would like to bring to your attention the status of your account with [Company Name]. As per our records, we have observed that there is a past due balance of [Amount] for the services we provided to you. [Company Name] takes great pride in providing exceptional services to our valued customers, and we understand that sometimes unforeseen circumstances can lead to delayed payments. We genuinely value your continued partnership and want to work together to find a resolution. It is vital for us to ensure a transparent relationship with all our clients, so we are enclosing a detailed statement of services rendered, along with any applicable late fees or charges. We kindly request you to review the mentioned details carefully and make the necessary payment as soon as possible. We understand that financial difficulties can arise, and we are more than willing to explore flexible payment options if needed. Our customer support team is always available to discuss alternative arrangements that suit your current situation. Our aim is to assist you through this challenging phase and get your account back on track. Please be advised that continued delay in payment may result in additional late fees or potential collection actions. However, it is our firm belief that we can resolve any outstanding issues by working together towards a mutually beneficial solution. To ensure a smooth process, we have attached a return envelope for your convenience. You may choose to either mail the payment or use the online payment options available on our website. Should you have any queries or require further clarification regarding the statement provided, please do not hesitate to contact our customer service department at [Phone Number] or [Email Address]. Our dedicated team will be more than willing to assist you and provide any assistance needed. Thank you for your attention to this matter and for choosing [Company Name]. We value your patronage and look forward to continuing our fruitful business relationship. Warm regards, [Your Name] [Your Title] [Company Name] Other possible variations of Hawaii Sample Letters for conveying Statement of Services for past due or delinquent accounts: 1. Hawaii Sample Letter for conveying Statement of Services with Payment Plan Proposal 2. Hawaii Sample Letter for conveying Statement of Services with Late Fee Waiver Request 3. Hawaii Sample Letter for conveying Statement of Services with Notice of Potential Collection Actions.