Dear [Customer's Name], We hope this letter finds you well. We are reaching out to inform you about the warranty coverage on your AC unit purchased from our store in Hawaii. With our commitment to providing top-notch customer service, we want to ensure that you are fully aware of the warranty terms and conditions for your appliance. 1. Hawaii Standard AC Unit Warranty: Our basic warranty covers your AC unit for a period of [insert number of years] from the date of purchase. During this timeframe, we will repair or replace any defective parts or components of the AC unit at no additional cost to you. This warranty only applies to manufacturing defects and normal wear and tear. 2. Hawaii Extended AC Unit Warranty: We also offer an extended warranty option for your AC unit, which provides coverage beyond the standard warranty period. This extended warranty includes the same benefits as the standard warranty, but for an extended duration of [insert number of years]. This option adds an extra layer of protection for your investment and peace of mind. 3. Hawaii Premium AC Unit Warranty: For customers seeking comprehensive coverage and maximum protection, we provide the premium warranty for your AC unit. This warranty plan includes all the benefits of the standard and extended warranties, accommodating repairs and replacements for any damages, even those caused by accidental mishaps. With the premium warranty, you can enjoy worry-free cooling and unmatched service quality. To ensure your warranty remains valid, certain conditions have to be met. It's imperative that you have registered your AC unit with us within 30 days of purchase using the enclosed warranty registration card. Additionally, proper and regular maintenance, as outlined in the product manual, should be maintained, including regular cleaning and servicing by a qualified technician. If you encounter any issues with your AC unit during the warranty period, please don't hesitate to reach out to our customer support team. They will guide you through the process of filing a warranty claim and will schedule an appointment with one of our authorized service centers in Hawaii. Our skilled technicians will promptly diagnose the problem and resolve it efficiently to ensure your utmost satisfaction. We value your trust in our products and services, and we are committed to standing by the quality of the AC unit you purchased from us. For any further inquiries regarding your warranty or our products, please feel free to contact us at [customer support contact details]. Thank you for choosing our company as your AC unit provider. We appreciate your business and look forward to serving you for many years to come. Warm regards, [Your Name] [Your Title/Position] [Company Name] [Company Address] [Phone Number] [Email Address] [Website]