[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Store Name] [Store Address] [City, State, ZIP] Subject: Slip and Fall Accident at [Store Name] Dear [Store Manager/Owner], I am writing this letter to report a slip and fall accident that occurred at your store on [date of accident]. I am a loyal customer of [Store Name], and I have always appreciated the quality of products and services offered by your establishment. However, I regret to inform you that my recent experience has left me concerned about the safety measures in place at your premises. On the aforementioned date, while visiting your store, I encountered a hazardous condition on the floor that resulted in me slipping and falling. The incident happened in the [specific location where the accident occurred within the store, e.g., entrance lobby, aisle near the dairy products section]. The floor was extremely wet and slippery, causing me to lose my balance and sustain injuries. The slip and fall accident has caused me considerable physical pain and emotional distress. I would like to bring this matter to your attention in order to prevent similar incidents from occurring in the future and, most importantly, to ensure the safety of your valued customers like myself. I kindly request that you take the following actions regarding this incident: 1. Conduct a thorough investigation into the circumstances that led to the hazardous condition. 2. Review your maintenance and cleaning procedures to prevent such accidents. 3. Rectify any issues found that may have contributed to the unsafe environment. 4. Train your staff on proper safety protocols and raise awareness about identifying and addressing potential hazards promptly. 5. Reevaluate the frequency of safety inspections and ensure they are completed consistently. As a concerned and loyal customer, I believe it is crucial for you to prioritize the safety of individuals who visit your store. I trust that you will take immediate action to address this matter and provide appropriate compensation for the injuries and medical expenses I have incurred as a result of this accident. Please consider this letter as formal notice of my intent to pursue legal action if my concerns are not addressed promptly and satisfactorily. I genuinely hope that we can reach a resolution without involving legal measures, as it is in the best interest of both parties. I kindly request that you acknowledge receipt of this letter within [reasonable timeframe, e.g., 10 business days] and provide me with a detailed response outlining the steps you intend to take to address this situation. You may reach me at the contact information provided above. Thank you in advance for your attention to this matter. I remain hopeful that we can resolve this dispute amicably and without any further complications. Yours sincerely, [Your Name]