A Hawaii Value Added Reseller (VAR) Support Agreement is a contractual agreement between a software or technology vendor and a value-added reseller operating in Hawaii. This agreement outlines the terms and conditions under which the VAR will sell, distribute, and provide support for the vendor's products or services in the Hawaiian market. The main purpose of a VAR Support Agreement is to establish a mutually beneficial relationship between the vendor and the reseller while ensuring quality support and adequate promotion of the products or services in Hawaii. The agreement typically addresses key aspects such as: 1. Reseller Responsibilities: The agreement outlines the VAR's responsibilities in terms of marketing, sales, distribution, customer support, and maintenance of the vendor's offerings in Hawaii. This may include the VAR's obligation to maintain demo units, participate in trade shows, provide technical expertise, and promote the products through their marketing channels. 2. Sales Territories: The agreement defines the specific geographic area in Hawaii where the VAR has the rights to sell and distribute the vendor's products. It may restrict the VAR from selling outside designated territories or overlapping with other Vars in the same area. 3. Pricing and Payment: The agreement establishes the pricing structure, including the discounts or margins that the VAR will receive from selling the vendor's products. It also outlines the payment terms, commission structures, and any additional fees or royalties that the VAR needs to pay the vendor. 4. Support and Training: The agreement details the level of technical support and training the vendor will provide to the VAR. This includes access to product documentation, customer support assistance, training programs, and updates or upgrades to the products. 5. Intellectual Property: The agreement may include provisions to protect the vendor's intellectual property rights related to the products or services being resold by the VAR in Hawaii. It may outline restrictions on reverse engineering, unauthorized use, or sublicensing of the vendor's technology. Different types of Hawaii Value Added Reseller Support Agreements may exist depending on the nature of the vendor's offerings and the specific requirements of the reseller. For example, there may be VAR agreements for software products, hardware devices, cloud-based services, telecommunications equipment, or IT consulting services. Each agreement would be tailored to suit the unique needs of the particular product or service being offered by the vendor and distributed by the reseller in Hawaii.