Subject: Urgent Notification: Referral of Account to Collection Agency [Account Holder's Name] Dear [Account Holder's Name], We regret to inform you that despite our previous attempts and multiple notifications, your outstanding balance on account # [Account Number] has remained unpaid for an extended period. As a result, we have made the difficult decision to refer your account to a collection agency in order to recover the unpaid amount. [Collection Agency Name], a reputable collection agency licensed to operate in the state of Iowa, has been assigned your account for further action. They specialize in managing delinquent accounts and will diligently pursue the full amount owed to us. From this point forward, all communication, negotiation, and payment arrangements regarding your outstanding balance should be directed to the collection agency. We advise you to contact [Collection Agency Name] promptly to discuss your account and explore feasible options for settlement. Ignoring this communication or delaying any further action could lead to more severe consequences, including potential legal recourse pursued by the collection agency. Contact information for [Collection Agency Name] is as follows: [Collection Agency Name] [Collection Agency Address] [Collection Agency Phone Number] [Collection Agency Website] Please note that as a trusted customer, we had hoped to resolve this matter without involving a collection agency. Nevertheless, circumstances require us to take necessary actions to recoup the unpaid debt and protect the interests of our organization. We understand that unforeseen circumstances may have contributed to your current financial difficulties. If you believe there is an error or if you require additional information regarding the outstanding balance, please do not hesitate to contact us directly so that we can address your concerns. However, if you are unable to make full payment, we encourage you to negotiate with [Collection Agency Name] to arrange a mutually acceptable payment plan. They may be willing to explore alternative options to help you resolve your debt while minimizing any further negative impact on your credit history. It is important to note that non-compliance or failure to establish a payment arrangement with the collection agency may severely affect your creditworthiness and could lead to potential legal actions or referrals to credit reporting agencies. We strongly urge you to take immediate action to avoid these consequences and resolve this matter in a timely manner. Please understand that it is essential to respond promptly to [Collection Agency Name]'s inquiries and adhere to any agreements you reach with them. Thank you for your immediate attention to this matter. We sincerely hope that a resolution can be reached without further complications. Should you have any further questions or require clarification regarding this referral to the collection agency, please do not hesitate to reach out to us at [Organization's Contact Information]. Yours sincerely, [Your Name] [Your Title] [Organization Name]