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For example, manufacturing has equipment which needs to be maintained just as much as healthcare, IT, retail, and more. A maintenance contract signifies the agreement to maintain anything and is somewhat of a general concept. Common parts of a maintenance contract span across all needs.
What should your facilities maintenance contract include? Full names and details of both parties. Types of maintenance. Scope of the work. Equipment details. Service schedules. Response times. Service completion times. Payment terms.
A maintenance agreement (contract), sometimes called a service agreement (contract), is an agreement which requires specific performance of repairing, cleaning, altering, or improving tangible personal property on a regular or irregular basis to ensure the product's continued satisfactory operation.
Maintenance contracts include service level parameters such as response time and performance of the equipment to be maintained (99 percent network availability, for example). Other provisions of these agreements may include the timeliness and timeframe of services to be rendered and the annual or monthly fee.
By Practical Law Commercial. A B2B agreement in which the supplier agrees to provide a maintenance and support service for equipment. The agreement is drafted to be broadly neutral between the parties. To access this resource, sign in below or register for a free, no-obligation trial.
How to Create a Planned Maintenance Contract Full name and details of service provider and client. The type of maintenance. A disclosed scope of work. A service schedule. Payment terms. Warranties and guarantees. Information regarding legal disputes. Details on contract termination.