The Idaho Mediation Satisfaction Questionnaire (IMSI) is a survey developed by the Idaho Supreme Court to measure the satisfaction of parties involved in mediation. It is designed to provide feedback to court staff and mediators about the quality of mediation services. The IMSI consists of three sections: participant ratings of the mediation process, participant ratings of the mediator, and participant ratings of the mediation outcome. Participants rate mediation process and mediator items on a five-point scale ranging from “Strongly Agree” to “Strongly Disagree.” The mediation outcome section requires participants to rate their satisfaction level with the outcome of mediation on a five-point scale ranging from “Very Satisfied” to “Very Dissatisfied.” There are two types of Idaho Mediation Satisfaction Questionnaire: the General IMSI, which is used for all types of mediation, and the Family IMSI, which is used for family medications.
Idaho Mediation Satisfaction Questionnaire
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Typical civil cases that are mediated include business disputes, landlord-tenant disputes, small claims disputes, divorces, child custody disputes and contract disputes.
Some of the questions that a mediator ought to ask counsel for the parties during the mediation include the following. What are your/your client's goals for this mediation? What would help you achieve your goals? What are the obstacles to resolving the dispute?
The mediator will ask questions, reframe issues, assist the parties to understand each other, and help identify solutions. Mediators do not take sides, pass down decisions, offer legal advice or reveal confidences. There are a number of kinds of discussions that parties can have in the context of a mediation.
Mediators must be qualified and impartial. Decision making authority rests at all times with the parties. The parties should have clear and sufficient information so that they can make informed decisions. A mediator facilitates the clarification of interests and exploration of alternatives.
Workplace mediation questions Can you tell me more about the situation?How did the conflict affect you?What do you want to happen?What can you do to resolve this conflict?Define the rules.Meet the conflicting parties separately.Have a joint meeting.Reach an agreement and compromise.
Avoid saying alienating things, and say difficult things in the least alienating way possible. Set ground rules to avoid attacking openings. Remember that avoiding saying unwelcome things, by having the mediator say them, merely transfers the other party's resentment from counsel to the mediator.
Because a mediator's goal is to help the parties reach a mutual decision on their own and not to be a fact finder or arbiter of truth, your mediator may ask you many ?thought? questions as you go through the process. Your attorney can help you prepare for and navigate these kinds of questions along the way.
6 Quotes that Capture the Essence of Mediation ?Between stimulus and response there is a space.?Every great and deep difficulty bears in itself its own solution.?Follow me, the wise man said and he walked behind.??Never express yourself more clearly than you are able to think.?