Subject: Illinois Sample Letter for Return of Product on Free Trial — Request for Return and Refund Dear [Company Name], I am writing this letter to request the return and refund of a product that I recently received on a free trial offer. As an Illinois resident, I understand that I have certain rights and protections when it comes to returning products acquired through free trials, as outlined in the Illinois Consumer Fraud and Deceptive Business Practices Act. I kindly request that you consider this letter as my formal request for the return and refund of the following product: 1. Product Name: 2. Order/Invoice Number: 3. Date of Purchase: Having thoroughly evaluated the product during the free trial period, I regret to inform you that it did not meet my expectations, failed to deliver the promised results, or did not match the description provided on your website. In light of these circumstances, I would like to return the product and request a full refund of any charges or fees associated with the trial offer. According to the Illinois law, consumers participating in free trial offers have the right to cancel the agreement within a specified timeframe. I wish to exercise this right and return the product within the allowed period, as mentioned in the terms and conditions. To facilitate the return process, I kindly request you to provide clear return instructions and authorize me to return the product using a prepaid shipping label. Upon receipt of the returned product, I expect a prompt refund to be issued in the same manner as my original payment. Please take this matter seriously, as the Illinois Consumer Fraud and Deceptive Business Practices Act provides penalties for businesses who fail to comply with these requests. I hope that we can resolve this matter amicably and avoid any further inconvenience. I appreciate your attention to this matter and request a written confirmation of receiving this letter as soon as possible. For any questions or additional information, please feel free to contact me at the provided phone number or email address. Thank you for your prompt attention to this matter. I look forward to a favorable resolution. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address]