This form is a sample letter in Word format covering the subject matter of the title of the form.
Dear [Customer Name], We hope this letter finds you well. We recently received your payment for the invoice [Invoice Number] dated [Invoice Date]. However, we regret to inform you that your payment was received after the due date mentioned in our terms and conditions. As a result, we cannot grant the discount mentioned on the invoice. At [Company Name], we strive to maintain a mutually beneficial relationship with all our valued customers. We understand that unforeseen circumstances may have caused the delay in your payment, but as per our policies, we must adhere to the outlined payment terms to ensure fairness among all our customers. We kindly request that you review the invoice and verify the total amount due. This amount comprises the originally invoiced amount minus the discount that we are unable to apply due to the late payment. We kindly ask you to remit the remaining balance within [number of days] from the date of this letter. Should you require any assistance or have any concerns regarding this matter, please do not hesitate to contact our billing department at [Contact Information]. Our dedicated team will be pleased to assist you in resolving any questions or uncertainties you may have. We sincerely appreciate your understanding and cooperation in this matter and hope to continue serving you in the future. Thank you for your prompt attention to this issue. Kind Regards, [Your Name] [Your Title/Position] [Company Name] Keywords: Illinois, sample letter, return of late payment, denial of discount, invoice, payment terms, payment delay, fairness, unforeseen circumstances, invoiced amount, payment balance, billing department, contact information, understanding, cooperation, prompt attention.
Dear [Customer Name], We hope this letter finds you well. We recently received your payment for the invoice [Invoice Number] dated [Invoice Date]. However, we regret to inform you that your payment was received after the due date mentioned in our terms and conditions. As a result, we cannot grant the discount mentioned on the invoice. At [Company Name], we strive to maintain a mutually beneficial relationship with all our valued customers. We understand that unforeseen circumstances may have caused the delay in your payment, but as per our policies, we must adhere to the outlined payment terms to ensure fairness among all our customers. We kindly request that you review the invoice and verify the total amount due. This amount comprises the originally invoiced amount minus the discount that we are unable to apply due to the late payment. We kindly ask you to remit the remaining balance within [number of days] from the date of this letter. Should you require any assistance or have any concerns regarding this matter, please do not hesitate to contact our billing department at [Contact Information]. Our dedicated team will be pleased to assist you in resolving any questions or uncertainties you may have. We sincerely appreciate your understanding and cooperation in this matter and hope to continue serving you in the future. Thank you for your prompt attention to this issue. Kind Regards, [Your Name] [Your Title/Position] [Company Name] Keywords: Illinois, sample letter, return of late payment, denial of discount, invoice, payment terms, payment delay, fairness, unforeseen circumstances, invoiced amount, payment balance, billing department, contact information, understanding, cooperation, prompt attention.