Indiana Sample Letter for Request for Refund — Returned Merchandise Dear [Company's Name], I am writing this letter to inform you that I recently purchased [Item Name] from your establishment. However, I am disappointed to say that the item did not match my expectations as described on your website/catalog/store. Hence, I would like to request a refund for the returned merchandise. On [Date of Purchase], I made a purchase of [Item Name] from your store located at [Store Address]. The transaction was completed with the following details: [provide relevant details such as receipt number, purchase order number, etc.]. However, upon receiving the item on [Date Received], I noticed significant defects/manufacturing faults in the product. Firstly, [describe the specific issues or defects with the product]. The [specific issue] was not visible during the purchase, and it greatly impacts the functionality/appearance of the product. Additionally, [mention any other issues or concerns you have discovered]. I would like to emphasize that I expected the product to meet the quality standards set by your company as mentioned in your website/catalog/store. However, the received merchandise clearly falls short of those standards. As a customer, I believe it is my right to be satisfied with the products I purchase from your establishment. Therefore, I kindly request a full refund of the purchase price, including any taxes or shipping charges incurred. I have enclosed the original receipt along with this letter for your reference and verification. I would appreciate it if you could refund the amount in the same form as the original payment within [specify a reasonable timeframe, typically 14 days]. If necessary, I am willing to return the product to your store at my expense or provide any additional documentation to support my claim. I trust in your commitment to customer satisfaction and expect a prompt response regarding the refund process. I am hopeful that this matter can be resolved amicably, and I look forward to hearing from you within [specify a reasonable timeframe, typically 7 days]. Please contact me at [provide your contact information] with any questions or concerns you may have. Thank you for your understanding and cooperation. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Different types of Indiana Sample Letter for Request for Refund — Returned Merchandise may include: 1. Indiana Sample Letter for Request for Refund — Damaged Merchandise: when the merchandise is damaged upon arrival or within a short period after purchase. 2. Indiana Sample Letter for Request for Refund — Wrong Product Received: when the received product is different from what was ordered. 3. Indiana Sample Letter for Request for Refund — Unsatisfactory Quality: when the product purchased does not meet the expected quality standards. 4. Indiana Sample Letter for Request for Refund — Late Delivery or Non-Delivery: when the merchandise is not delivered within the agreed timeframe or not delivered at all. 5. Indiana Sample Letter for Request for Refund — Overcharged Amount: when the customer is charged an incorrect or higher amount for the purchased merchandise. Note: Please remember to customize the template according to your specific circumstances and the company's information.