Indiana Sample Letter for Warranty for AC Unit Dear [AC Manufacturer], Subject: Warranty Claim for AC Unit — [Model Number] I am writing to submit a warranty claim for the AC Unit I purchased from your company on [Date of Purchase]. As a resident of Indiana, I am aware of my rights as a consumer under the Indiana Warranty Laws and seek a resolution in accordance with these laws. This letter serves as a formal request for the repair or replacement of the AC Unit under warranty. 1. Product Information: — AC Unit Model: [Model Number— - Serial Number: [Serial Number] — Date of Purchase: [Date of Purchase— - Purchase Location: [Store/Dealer Name] 2. Defect and Specific Issues: On [Date], I noticed the following issues with the AC Unit: — Insufficient cooling or reduced cooling capacity. — Frequent breakdowns, leading to unit not working. — Noise or vibration beyond the normal operating range. — Other specific issues: [Describe any other problems experienced] 3. Steps Taken: I have taken the following steps to address the issue with the AC Unit: — Contacted your customer service department on [Date of Contact] and spoke with [Customer Service Representative's Name]. — Troubleshooting steps carried out as advised by your representative. — Tried all possible solutions mentioned in the product manual. — Recorded any additional service calls made to independent technicians for their assessment. 4. Warranty Coverage: Please refer to the warranty documents attached with this letter. As per the warranty provided, I am entitled to repair or replacement services for defects that occur under normal usage and within the warranty period. 5. Requested Resolution: Considering the AC Unit's current issues and within the given warranty period, I kindly request one of the following resolutions: — Repair the AC Unit promptly and at no cost to me. — Replace the AC Unit with a new unit of the same or comparable model. — Refund the original purchase price if neither repair nor replacement is possible. 6. Timeframe: I understand that resolving warranty claims may take some time. However, please provide a reasonable timeframe within which the necessary actions will be taken to resolve this matter. 7. Contact Information: In case of any further communication or to arrange an inspection, please contact me through the provided contact details below: — Name: [Your Full Name— - Address: [Your Address] — Phone: [Your Phone Number— - Email: [Your Email Address] In conclusion, I believe it is essential to address this warranty claim promptly and in accordance with the Indiana Warranty Laws. I trust that your company will handle this matter fairly and ensure that the AC Unit is repaired or replaced without unreasonable delay. Thank you for your attention to this matter, and I look forward to a favorable resolution. Sincerely, [Your Name]