Indiana Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corp regarding license arrangements

• Category: Corporations - Public - Support
• State: Multi-State
• Control #: US-EG-9292
• Format: Word; Rich Text

Description

Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages. The Indiana Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a contractual agreement that outlines the license arrangements and support services provided by the parties involved. Below, we will provide a detailed description of this agreement and cover the different types of support agreements within the scope of Indiana Support Agreement. The primary objective of the Indiana Support Agreement is to establish a framework for delivering licenses, maintenance, and technical support for software products provided by 724 Solutions, Inc. and 724 Solutions International, NRL (hereinafter referred to as "724 Solutions") to Chicory Strategic Technology Corp (hereinafter referred to as "Chicory"). This collaborative effort ensures a smooth continuation of licensing arrangements while providing necessary support for efficient software utilization. The Indiana Support Agreement governs the terms and conditions related to the licenses and usage rights granted by 724 Solutions to Chicory. It sets forth the scope of authorized usage, restrictions, and compliance requirements to maintain a mutually beneficial relationship between the parties. The agreement also outlines the payment terms, invoicing procedures, and frequency of payments for the granted licenses. Furthermore, the Indiana Support Agreement defines the support services to be provided by 724 Solutions to Chicory. These services encompass technical assistance, error correction, bug fixes, software updates, and any other necessary support required for the software products licensed under this agreement. The agreement establishes the timelines, procedures, and methods of communication through which Chicory can request support and 724 Solutions can provide necessary assistance. Additionally, the Indiana Support Agreement includes provisions covering intellectual property rights, confidentiality, liability, termination, and dispute resolution mechanisms. These clauses ensure the protection of proprietary information, limit liability for both parties involved, and provide a framework for resolving any potential disagreements or disputes. Types of Indiana Support Agreements: 1. Standard Support Agreement: This type of support agreement encompasses the standard support services provided by 724 Solutions to Chicory as mentioned above. 2. Enhanced Support Agreement: In certain cases, Chicory may opt for an enhanced support agreement that offers additional services beyond the standard support, such as dedicated support personnel, expedited response times, or customizations according to Chicory's specific requirements. 3. Extended Support Agreement: If Chicory wishes to extend the support term beyond the initial contractual period, an extended support agreement can be negotiated. This includes prolonging the provision of support services and ongoing software updates for an agreed-upon duration. 4. Customized Support Agreement: Depending on the unique needs of Chicory, a customized support agreement may be formulated. This type of agreement allows for tailored support services, specific service level agreements (SLAs), or any other provisions that cater to Chicory's distinct software requirements. In conclusion, the Indiana Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp establishes the licensing arrangements and support services for software products. Through various types of support agreements, the parties involved ensure a seamless licensing experience and reliable technical support to meet Chicory's software needs.

The Indiana Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a contractual agreement that outlines the license arrangements and support services provided by the parties involved. Below, we will provide a detailed description of this agreement and cover the different types of support agreements within the scope of Indiana Support Agreement. The primary objective of the Indiana Support Agreement is to establish a framework for delivering licenses, maintenance, and technical support for software products provided by 724 Solutions, Inc. and 724 Solutions International, NRL (hereinafter referred to as "724 Solutions") to Chicory Strategic Technology Corp (hereinafter referred to as "Chicory"). This collaborative effort ensures a smooth continuation of licensing arrangements while providing necessary support for efficient software utilization. The Indiana Support Agreement governs the terms and conditions related to the licenses and usage rights granted by 724 Solutions to Chicory. It sets forth the scope of authorized usage, restrictions, and compliance requirements to maintain a mutually beneficial relationship between the parties. The agreement also outlines the payment terms, invoicing procedures, and frequency of payments for the granted licenses. Furthermore, the Indiana Support Agreement defines the support services to be provided by 724 Solutions to Chicory. These services encompass technical assistance, error correction, bug fixes, software updates, and any other necessary support required for the software products licensed under this agreement. The agreement establishes the timelines, procedures, and methods of communication through which Chicory can request support and 724 Solutions can provide necessary assistance. Additionally, the Indiana Support Agreement includes provisions covering intellectual property rights, confidentiality, liability, termination, and dispute resolution mechanisms. These clauses ensure the protection of proprietary information, limit liability for both parties involved, and provide a framework for resolving any potential disagreements or disputes. Types of Indiana Support Agreements: 1. Standard Support Agreement: This type of support agreement encompasses the standard support services provided by 724 Solutions to Chicory as mentioned above. 2. Enhanced Support Agreement: In certain cases, Chicory may opt for an enhanced support agreement that offers additional services beyond the standard support, such as dedicated support personnel, expedited response times, or customizations according to Chicory's specific requirements. 3. Extended Support Agreement: If Chicory wishes to extend the support term beyond the initial contractual period, an extended support agreement can be negotiated. This includes prolonging the provision of support services and ongoing software updates for an agreed-upon duration. 4. Customized Support Agreement: Depending on the unique needs of Chicory, a customized support agreement may be formulated. This type of agreement allows for tailored support services, specific service level agreements (SLAs), or any other provisions that cater to Chicory's distinct software requirements. In conclusion, the Indiana Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp establishes the licensing arrangements and support services for software products. Through various types of support agreements, the parties involved ensure a seamless licensing experience and reliable technical support to meet Chicory's software needs.