Subject: Confirmation of Telephone Report of Problem — [Name of Problem— - [Your Company Name] [Your Company Name] [Your Company Address] [City, State, ZIP Code] [Phone Number] [Email Address] [Date] [Recipient's Name] [Recipient's Designation] [Recipient's Company or Organization Name] [Recipient's Address] [City, State, ZIP Code] Dear [Recipient's Name], I am writing to provide you with a written confirmation of our recent telephone conversation regarding the issue [briefly describe the problem you reported]. As per our conversation on [date of the call] at approximately [time of the call], I spoke with [name of the representative you spoke with], your [designation of the representative], about the problem. During the call, I explained the problem in detail and expressed my concerns. [Use this section to elaborate on the problem, mentioning any relevant details such as dates, times, and specific incidents that have occurred.] The representative I spoke with was attentive and understanding, carefully documenting the issue discussed. They assured me that the matter will be given immediate attention by the appropriate department or personnel. They also provided me with a reference number, [reference number if provided], to track the progress of the issue if necessary. I would greatly appreciate it if you could acknowledge the receipt of this letter and confirm that the necessary actions are being taken to address and resolve the reported problem. Please include any relevant details or updates on the actions being taken or any additional information you may require from my end to further assist with the resolution. As a valued customer of [Your Company Name], it is crucial for us to have this problem resolved promptly to ensure smooth operations and satisfaction. We trust in your dedication to customer service and your commitment to resolving issues promptly. Thank you for your attention to this matter and for your timely response. Should you require any further information or clarification, please do not hesitate to reach out to me at [Your Phone Number] or [Your Email Address]. We look forward to hearing from you soon. Yours sincerely, [Your Name] [Your Designation] [Your Company Name] Additional Kansas Sample Letter for Confirmation of Telephone Report of Problem: 1. Kansas Sample Letter for Confirmation of Telephone Report of Billing Discrepancy. 2. Kansas Sample Letter for Confirmation of Telephone Report of Shipping Delays. 3. Kansas Sample Letter for Confirmation of Telephone Report of Product Quality Concerns. 4. Kansas Sample Letter for Confirmation of Telephone Report of Service Outage. 5. Kansas Sample Letter for Confirmation of Telephone Report of Website Technical Issues.