Subject: Request for Clarification in Applying Payment — Account Number: [Insert Account Number] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to seek clarification regarding the manner in which my recent payment was applied to my account. My account number associated with the payment is [Insert Account Number]. Firstly, I would like to express my appreciation for the prompt payment of the invoice dated [Insert Invoice Date] and acknowledging the receipt of the payment. However, upon reviewing my account statement, I noticed a discrepancy and would greatly appreciate your assistance in addressing this matter. The issue I have encountered revolves around the allocation of the payment towards the various charges and fees on my account. It seems that the payment received was not applied correctly, resulting in an incorrect balance or allocation of funds. To ensure transparency and accuracy in my financial records, I kindly request the following clarifications: 1. Please provide a breakdown of the specific charges and fees against which the payment was applied. This will help me identify any discrepancies or errors that may have occurred during the payment allocation process. 2. If any payments or credits were outstanding prior to this specific payment, please clarify if these were applied before or after the current payment. Clarifying the order of payment application will aid in understanding the current balance and ensure accurate record-keeping. 3. In case the payment was insufficient to cover the entire outstanding balance, please provide a detailed summary of the remaining balance, clearly outlining any outstanding charges or fees. 4. If the payment was applied entirely, please review the payment application and verify that each charge or fee associated with my account has been indeed settled and closed. I kindly request that you provide this clarification within the next [reasonable time frame, such as 14 days] to avoid any further complications or misunderstandings. In the interest of resolving this matter promptly, I am enclosing a copy of the payment receipt for your reference. Should you require any additional information or documentation from my end to aid in the investigation, please do not hesitate to contact me. I trust that this matter will be resolved promptly and look forward to receiving your prompt response. Your attention to this request for clarification is greatly appreciated. Thank you for your cooperation and understanding. Sincerely, [Your Name]