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Kansas Quality Scale Survey

Category:
Small Business - Worksheets and Surveys
State:
Multi-State
Control #:
US-04036BG
Format:
Word; 
Rich Text
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Description

Customer satisfaction is defined by whether the customer chooses to do business with you or your company in the future. Many factors play a role in customer satisfaction, including customer service, product quality and the ease of doing business. Companies must consider customer satisfaction as an important role in the lifetime value of a customer.


Many businesses have found value in surveying customers about satisfaction. Follow up with any concerns or issues the customer addresses. Customer surveys are an excellent way to discover new services or products customers want.

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FAQ

In the KCCQ-12, responses are given on a Likert scale that for each individual item is scored on a scale of 0100 with higher scores indicating better health. Items are grouped into the four domains; Physical limitation, Symptom frequency, Quality of life, and Social limitation.

Researchers often categorize conflict behaviors as destructive, constructive, or withdrawal (Crohan, 1996; Kurdek, 1995; Oggins, Veroff, & Leber, 1993; Pasch & Bradbury, 1998).

The KMMS is a 3-item self-report instrument designed to measures marital quality 8. Items are rated on a 7-point Likert scale, ranging from 1 (extremely dissatisfied) to 7 (extremely satisfied). Total score range from 3 to 21, with high scores meaning better marital quality.

The Kansas City Cardiomyopathy Questionnaire (KCCQ) is a 23-item self-administered questionnaire developed to independently measure the patient's perception of their health status, which includes heart failure symptoms, impact on physical and social function, and how their heart failure impacts their quality of life (

As described, all KCCQ scores are scaled from 0 to 100 and frequently summarized in 25-point ranges, where scores represent health status as follows: 0 to 24: very poor to poor; 25 to 49: poor to fair; 50 to 74: fair to good; and 75 to 100: good to excellent.

Here are 10 common signs of marriage trouble to look out for.You're Always Criticizing Each Other.You Don't Have Sex Anymore.You Have the Same Argument Over and Over (and Over)You Don't Argue Anymore.You Don't Enjoy Spending Time Together.You Start Keeping Secrets.You Think About Having an Affair.More items...?

7 Signs Your Marriage Is Over, According to ExpertsLack of Sexual Intimacy. In every marriage, sexual desire will change over time.Frequently Feeling Angry with Your Spouse.Dreading Spending Alone-Time Together.Lack of Respect.Lack of Trust.Disliking Your Spouse.Visions of the Future Do Not Include Your Spouse.

The Clinical Summary Score (CSS) of the Kansas City Cardiomyopathy Questionnaire (KCCQ), a patient-reported outcome instrument, provides a measure of symptoms and physical limitations associated with heart failure.

Researchers also have identified several major sources of conflict, i.e., violent behaviors of husbands, lack of cooperation in the family, inability to spend enough time together, issues related to children and other families, lack of effective communication, and financial problems (14).

Marital conflict was measured by the frequency of disagreements in response to How often do you disagree with your spouse? with response options of 1 = never, 2 = rarely, 3 = sometimes, 4 = often, and 5 = very often.

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